HR Officer – Employee Experience at SBM Bank

JOB SUMMARY:

The role holder is responsible for the execution of a seamless employee experience across multiple touch points in the entire employee life cycle. The individual is expected to review and refresh tools, processes, documentation, and handshakes to establish a 7-star employee experience.

KEY RESPONSIBILITIES:

Coordination of Talent Acquisition

• Creation and posting of job advertisements both internally and on our careers website
• Support with long listing and shortlisting of job applicants.
• Scheduling of interviews, logistical planning, plus constant engagement of hiring managers and candidates,
• Preparation of interview collateral and Collation of interview outcomes, plus preparation of professional interview summaries, and sending candidate feedback
• Communicating interview outcomes to both internal and external candidates through available communication channels.
• Onboarding of new joiners, including managing the documentation, risk and governance processes, and orientation activities
• Generation, collation, and maintenance of people analytics for multiple reporting purposes including board reports.

HR Governance 

• Handling and management of employee records, filing and retrieval.
• Facilitating compliance vetting process - World Check Screening - for all prospective new joiners for purposes of drafting of their offer letters.
• Triggering and coordinating the pre-employment verification and background checks for all candidates prior to placement.
• Facilitating timely invoicing and payment for all completed background checks assignments handled by different vendors.
• Filing of BCCs reports and safekeeping of screening documents.
• Creation and release of internal organization communication.
• Dovetail seamlessly with the HR Services team to eliminate any gaps in the employee experience
• Scheduling and preparation of team minutes.
• Tracking departmental deliverables.
• Preparing various HR Reports

Performance Management Support

• Administrative support for performance management activities.
• Collecting and filing signed job descriptions for all new hires.
• Managing new employees’ confirmation process by tracking, collecting, processing, and filing end of probation review documentation.
• Timely collation of performance appraisals to ensure timely analysis and reportingPreparation and release of internal communication covering all key milestones in the performance management cycle.
• Work closely with the Head – Talent Management to deliver a successful employee engagement agenda

Support Implementation of the Culture Transformation Plan

• Administrative and coordination support of employee engagement tasks e.g. culture initiatives, interbank sports, and other related tasks.
• Support activities around bank’s culture code – ASPIRE.
• Participate in organizing bank events and initiatives as guided.
• Ad hoc support to the Director of HR on various employee engagement assignments.

Learning Support 

• Administrative support in planning and execution of learning initiatives.
• Planning and execution of induction programs.
• Preparing and releasing communication on various trainings including KIP sessions.
• Securing training venues and blocking participants’ calendars.
• Tracking attendance of various in-house and external trainings.
• Collecting and analyzing training data for reporting purposes.
• Performing any other duties assigned by the Manager, Talent & Learning.

Other Duties 

• Any other duties within the reasonable scope of the job assigned by the line manager.

KEY RELATIONSHIPS:

Direct Reports to this Position

• None 

Customers of this Position

• All Departments in the Bank.

Knowledge, Skills, and Experience required for this Role

• Bachelor's degree in human resource management, social sciences or any other business related field.
• Associate Member of the IHRM or demonstrate efforts towards membership.
• Experience working in a fast paced, demanding office environment is an added advantage.
• Knowledge of labor laws.
• Familiarity with an HRIS (Human Resources Information System) software is an added advantage.
• Proficiency in all Microsoft Office applications and or G-Suite.
• The ability to work effectively within a team.
• Excellent administrative and organizational skills.
• Great attention to detail.

Competencies Required for this Role

• Planning and organizing
• Analyzing
• Problem solving
• Presenting and communicating
• Relating and networking
• Adhering to rules and regulations
• Confidentiality and Integrity