HR Training Assistant at CIC Insurance

PURPOSE:

• To coordinate and support the delivery of effective learning and development programs and initiatives.

PRIMARY RESPONSIBILITIES:

With guidance from the Group Learning and Development Manager:

• Maintain the annual learning calendar;
• Provide support for all learning activities including assisting in webinars, sharing recordings, invitation to trainings, sending reminders on upcoming trainings and monitoring attendance on the HRMIS;
• Track required learning interventions and source learning programs/interventions to address identified needs from performance management process;
• In coordination with the human resource partners, plan for induction sessions for all new joiners;
• Coordinate and follow-up on payment of external vendors;
• Coordinate and manage allocation of learning materials and training venues;
• Administering training program evaluation assessments;
• Develop and monitor service level agreements with external and internal stakeholders;
• Provide reports on key Learning & Development metrics according to an agreed schedule;
• Support on-boarding and off-boarding process and issuance of licenses on learning management platforms;
• Coordinate talent management and succession planning initiatives; and
• Any other duties as may be assigned from time to time.

Academic and Professional Requirements

Education

• Bachelor’s Degree    Bachelor’s degree in a HR or a Business Related field    

Professional Qualifications    

• Progress towards attaining CHRP or Higher Diploma in HR    

Computer literate  

•  MS Office and other day to day computer software applications

Experience    

• Experience in training, learning and development or learning platforms    Minimum 1 year    
• Knowledge and experience in content delivery methods    Minimum 1 year    
• Knowledge in insurance         
   

 Technical Skills Requirements    

• Communication and presentation skills    
• Customer Service    
• Budgeting and reconciliation    
• Data Analytics    
• Planning and Organizing meetings    
• Business Management    
• Knowledge of digital learning Solutions    
• Knowledge in adult learning Methodologies    
• Knowledge of Instructional design Techniques