Human Resource Intern at Ital Global

Job Purpose 

Our Client in the retail sector is looking for a motivated, detail-oriented, and proactive HR Intern to support the off-site Human Resources Department in daily operational and administrative tasks.   

The Human Resources Intern will support the day-to-day coordination of human resource activities across the retail branches. The role serves as the on-site HR liaison responsible for collecting HR information, maintaining employee records, coordinating staff matters, and escalating HR issues to the off-site HR consultancy firm for professional guidance and resolution. The intern will gain hands-on experience in recruitment, employee records management, and compliance. 

Key Duties and Responsibilities 

HR Coordination and Liaison 

• Act as the primary on-site contact for staff HR inquiries at the retail branches. 
• Coordinate HR matters between branch management and the external HR consultancy  firm. 

Employee Records and HR Administration 

• Maintain and update employee files (contracts, personal details, leave records, and disciplinary records). 
• Ensure HR documentation is properly filed and accessible. 

Recruitment Support 

• Support onboarding activities for new employees, including documentation collection and orientation coordination. 
• Ensure new staff submit and complete all required employment documents. 

Leave and Attendance Administration 

• Tracking employee attendance, leave applications, and absence records, and leave out sheets. 
• Coordinating leave approvals and maintaining accurate leave balances. 

Employee Relations Support 

• Receiving and documenting employee concerns or grievances and escalate them appropriately. 
• Support the implementation of HR policies and staff communication initiatives. 
• Assist in coordinating staff meetings, trainings, and HR briefings. 

Qualifications and Requirements 

• Diploma or Certificate in Human Resource Management, Business Administration, or a related field. 
• Basic knowledge of HR practices and employment documentation. 
• Proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint). 
• Strong organizational and record-keeping skills. 
• Good communication and interpersonal skills. 
• Must have high level of integrity and confidentiality. 
• Must be a resident of Kabarnet or Marigat (or willing to re-locate) 

Key Competencies 

• Attention to detail 
• Administrative organization 
• Communication and coordination skills 
• Confidentiality and professionalism 
• Problem identification and escalation