Human Resource Manager, at Alternate Doors

Administration

• Manages human resources department, ensuring compliance with all Hotel policies and procedures and local government regulations pertaining to employment practices including the CBA.
• Monitors and track casual requisitions for General Manager/Director approval.
• Maintains and updates human resource files, employee records and physical files, HR database, legal documents and cases, policies and procedures and other personnel matters.
• Coordinates leave and off administration in consultation with the GM and completes forms for approval.
• Monitors and reports on absenteeism.
• Co-ordinate with the nurse on staff sickness.
• Co-ordinates rotas with Heads of Department.
• Coordinates the processing of terminal dues and staff clearance procedures during staff separation.
• Assists in managing enquiries and routine correspondence in the HR department.
• Assists in the payroll computation and comparisons at the end of the month. Has to be familiar with Time and
• Attendance biometric system and HRMIS and creating payroll inputs
• Oversees implementation and administration of union agreements.
• Has regular meetings with staff and Works Committee and proactively manages grievances to mitigate escalation.

Recruitement:

• Assist with interviews, shortlisting for junior staff positions
• Carries out necessary reference checks.
• Ensures staff files contain all necessary onboarding documents.
• Liaises with Security Manager regarding security clearance of potential and new employees.
• Oversees orientation of all new employees in accordance with NSC guidelines.
• Ensures monitoring/recording/evaluation of staff and employee progress during probation

Training and development

• Assistance with performance appraisals
• Managing training and tracking development areas

Others

• Investigates all disciplinary actions to ensure union agreements, applicable laws & regulations
• Issues show cause letters, consults with department heads and disciplinary committee on appropriate action and recommends to GM and Directors for final action to be taken.
• Conducts exit interviews and counselling.
• Manages the Hotel’s Pension Scheme and documentation for staff who leave
• Review HR manual, Staff Handbook and policies recommending improvements to General Manager and Directors.
• Management of trainees and interns
• Management reports to directors and experience of presenting the same

Requirements and Competencies

• A relevant course in Human Resource and required qualification
• Excellent knowledge of CBA, labour laws
• Excellent time management skills, excellent verbal and written English and attention to detail
• Able to deal with staff grievances
• Performance appraisals management
• Duty Manager shift experience
• Added Advantage – Candidates with a Legal background or Hospitality HR experience