Human Resource Manager at Gusii Water and Sanitation Company Limited (GWASCO)

-004/2022

Job purpose

The Human Resource Manager is responsible for the HR and Administration function of the company to ensure that the human resources and  administration matters are effectively run to facilitate smooth operations of  the company.

Reporting relationship

This position reports to the Managing Director

Supervisees

HR and administration department/function staff

Duties and Responsibilities 

The duties and responsibilities of this position are:-

1. Develop and implement HR strategies and initiatives aligned with the  overall business strategy
2. Bridge management and employee relations by addressing demands,  grievances or other issues
3. Support current and future business needs through the development,  engagement, motivation and preservation of human capital
4. Develop and monitor overall HR strategies, systems, tactics and  procedures across the company
5. Nurture a positive working environment
6. Develop and manage a performance appraisal system that drives high performance
7. Carry out training needs assessment and monitor training programs
8. Report to management and provide decision support through HR metrics
9. Formulation, review and recommend for approval of human resource policies and procedures in compliance with the applicable legislative  framework and best practice.
10. Manage the recruitment and selection processes to ensure that the company is adequately resourced with the right caliber of staff
11. Supervise the monthly processing of the Company’s payroll and ensure timely remittance of related statutory deductions in line with approved  budgets.
12. Manage the employee and industrial relations for the company to ensure employee and industrial harmony in the work place.
13. Manage the staff disciplinary process and act as Secretary to the disciplinary committee in line with the company's disciplinary policy 
14. Coordinate timely implementation of HR programmes to ensure that  programme objectives are fully met
15. Supervise the effective operation of HR administration function such as terms and conditions of service
16. Prepare & approve monthly payroll for execution by Finance Department 
17. Manage staff compliments, complaints and enquiries
18. Guide employee grievance handling and disciplinary matters in the company as per HR policy
19. Conduct employee satisfaction survey, analyze the results of the  employee satisfaction surveys and advise management ways of  improving the index
20. Prepare and submit all monthly, quarterly and annual reports for the department
21. Identify training needs for the company staff and prepare training development plan for implementation in line with the company budget
22. Develop department budget and work plan
23. Identify procurement needs of the department
24. Follow up on the implementation of agreed audit recommendation 
25. Manage the staff welfare programs in line with the set policy.
26. Supervise the administration of Insurance for Staff and assets to ensure that adequate covers are obtained in line with the company policy 
27. Coordinate Implementation of the retirement benefit and medical, GPA and Group life schemes in line with the company policy 
28. Administration of the organizations conduct and ethics and management of discipline process.
29. Ensure the department is adequately resourced by professional and competent staff 
30. Guide programs such as performance appraisals, personal  development and succession plans to ensure the Company retains the best human resources
31. Initiate programs to foster a culture in which staff feels supported so as to deliver exceptional results.
32. Supervise the administration of staff benefits such as medical scheme and leave benefits in line with the set policy 
33. Recommend payment of claims as per set levels 
34. Responsible for physical assets assigned by the company 
35. Makes strategic, operational and financial decisions for the department
36. Plans the work of subordinates, assigns work to subordinates, and  monitors subordinates work performance. Appraises/evaluates  subordinates performance 
37. Perform any other duty that may be assigned from time to time by the MD.

Requirements for Appointment

1. Bachelor's degree in Human Resource Management or any other  relevant field from a recognized institution 
2. Member of a relevant professional body and in good standing
3. 7 years' relevant work experience work experience with at least 3 years  managerial or supervisory experience
4. Proven working experience as HR Manager or other HR Executive
5. People oriented and results driven
6. Demonstrable experience with Human Resources metrics
7. Knowledge of HR systems and databases
8. Ability to architect strategy along with leadership skills
9. Excellent active listening, negotiation and presentation skills
10. Competence to build and effectively manage interpersonal  relationships at all levels of the company
11. Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web based management systems
12. In-depth knowledge of labor law and HR best practices. Must be computer literate.