Human Resources Assistant G5 at World Food Programme (WFP)

JOB PURPOSE

To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services. 

KEY ACCOUNTABILITIES (not all-inclusive)

• Provide assistance on general HR queries and follow up actions, to ensure consistent and high quality HR services are delivered to clients.
• Liaise with other internal units/offices on payroll, contracts, etc. and provide necessary information in order to enable timely HR services. 
• Maintain and update records on medical statistics for all the staff and their eligible dependents in the corporate system. Follow up for medical cards for staff members and their eligible dependents.
• Extract and compile HR data on staff contractual conditions, entitlements, performance and training requirements, to support analysis and reporting needs.
• Provide administrative support in various HR activities in the HR Operation officer including on boarding of new staff members in compliance with relevant processes and procedures.
• Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
• Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.
• Use HR management systems for entering and updating a variety of HR data including leave management, sick leave management and ensuring compliance with rules and regulations.
• Support staff in related administrative actions including facilitation of efficient HR services enabling WFP to respond quickly to a crisis.

STANDARD MINIMUM QUALIFICATIONS

• Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
• Experience: Five or more years of progressively responsible support work experience in general administrative work, including at least two years in human resources or other related field.

Knowledge & Skills: 

• Knowledge of general HR administrative work practices and methods, gained through relevant technical training and experience.
• Good communication skills and basic understanding of HR principles and their application in order to respond to and resolve general HR queries.
• Ability to develop and maintain relationships with a wide range of individuals in order to provide a high quality support service.
• Ability to collate and compile relevant data from a variety of sources in order to produce periodic reports for supervisor(s).
• Ability to monitor and record personnel files and documentation in an organised manner and in line with compliance standards. 

Language:

• General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

General Service (Field):

• Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.