Human Resources Officer- Mombasa at GardaWorld

Job Summary

The Human Resources Officer is tasked with recruitment of competent security officers and ensuring that all contracts of employment are duly maintained in line with established procedures. The incumbent is also responsible for the administration of the company HRIS.

Key Responsibilities

• Manage the administration of the HR related systems and databases while ensuring utmost accuracy of information and support services to the designated users and departments: Monthly data entry of all bio data information to NAV system.
• Lead in the on-boarding and induction of new staff including training on HR policies and code of conduct.
• Design and implement employee relations, social and welfare practices, and employee support programs to create a conducive and respectful workplace, positive employer-employee relationship and promote a prominent level of employee morale and motivation.
• Promote employer-employee engagement forums by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance and strive to resolve internal conflict both formally and informally through appropriate conflict management and mediation techniques.
• Prepare advertisement and notices for vacant Security Officer positions in the organization and coordination of the recruitment and selection processes;
• Sort out applications and shortlisting candidates for Security Officers
• Prepare all administrative details necessary to carry out the interview. This will include scheduling interviews, contacting candidates, interview venue preparation, preparing and circulating interview packs to the panellists collating interview feedback and preparing interview summaries for all successful candidates.
• Conduct the necessary background checks of new recruits on KSIA and KK profile. Authenticate the employment documents before hire;
• Prepare and deliver appointment letters and Service contracts/offer letters for security officers.
• Generate periodic HR data on Security Officers recruitment and turnover, and contribute to the preparation of required HR reports as and when required;
• Coordinate the employee induction process for the new recruits; this includes channeling HR data and information for required payroll related action;
• Maintain staff files and personal records through branches.
• Manage payroll inputs, statutory records and obligations.
• Maintain harmonious industrial relations with the various bodies the Company interacts within the performance of its business. This includes the Ministry of Labour, DOSH office, FKE (Federation of Kenyan Employers), Unions etc.
• Analyse, advise and facilitate the end-to-end disciplinary management process including but not limited to grievance handling, dispute resolution, investigations, and disciplinary action for legal and policy compliance and internal alignment on corrective actions.

Principal Outputs Of This Role

• Recruitment and selection meet required standard.
• Efficiency in HRIS
• Improved industrial relations scorecard
• Staff satisfaction and engagement reports for management review and decision making
• Collective Bargaining Agreements that ensure win-win scenarios for employer-employee
• Cost effective employee welfare programmes that motivate staff
• Fair administration of justice within company policies, procedures and regulations

Authority

Refer to KK Security Authority Matrix.

Accountability

The Human Resources Officer is accountable to the Head of HR- Kenya for the responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs.

Competencies

• Ability to produce desired results under minimal supervision within the prescribed timeframe
• Good team player with an ability to work in a diverse environment
• Good organizational and administrative skills with an ability to prioritize
• Demonstrate a high degree of sensitivity, confidentiality when dealing with internal and external customers;
• Good communication and interpersonal skills;
• Have a high sense of accuracy and attention for detail.
• Have good problem analysis and reporting skills; and
• High moral standing with impeccable integrity

Qualifications & Experience

• Bachelor's degree in Human resources, Social Sciences, general management or business administration
• Higher Diploma in Human Resource Management from a recognized institution; registered as a member of the IHRM
• At least three (3) years’ experience in Human Resources Management
• Technical skills in most if not all aspects of human resource management with a focus on Recruitment and Selection, Learning and Development, HR Policies.