Human Resources Officer at World Food Programme (WFP)

JOB PURPOSE

To deliver a professional, client-focused HR services, partnering with managers to implement HR solutions in line with WFP corporate priorities.

KEY ACCOUNTABILITIES (not all-inclusive)

• Contribute towards the development of country specific plans and processes, and deliver HR operational activities or projects, following standard processes and ensuring alignment with wider WFP policies.
• Provide advice to managers and employees, understanding their needs and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.
• Provide effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements, and resolving employee relations issues.
• Contribute to staff capability building, working with managers to understand individual skills and business requirements, and organizing/delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
• Deliver onboarding activities which ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organisation.
• Contribute to building and managing talent within WFP, working with managers to understand their needs and delivering solutions to recruit, retain, manage and develop a high caliber workforce to deliver business objectives.
• Support organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.
• Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.
• Collate and analyse data for the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
• Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommending improvements to ways of working.
• Other as required.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.
Experience: Typically three or more years of postgraduate professional experience in Human Resources with an interest in international humanitarian development.

Knowledge & Skills:

• Broad or specialized knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.
• Ability to supervise and support more junior and/or less experienced members of the team.
• Ability to work with minimal supervision.
• Ability to analyze data, draw conclusions and recommend a course of action.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to establish and maintain effective relationships with clients and provide client oriented service. Ability to identify client’s needs and match them to appropriate solutions.
• Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.

Language: International Professional: Fluency (level C) in English language.