Humanitarian Manager at GiveDirectly

About this role

• GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Manager on the Humanitarian team, you will play a critical role in supporting the design and delivery of rapid cash responses globally. You’ll coordinate program implementation, manage day-to-day operations, and contribute to fundraising efforts by documenting field insights and preparing donor materials.

Managers are expected to:

• Execute high-quality program delivery in collaboration with cross-functional teams
• Manage projects and workstreams with a focus on operational excellence and continuous improvement.
• Support internal and external relationships, including partners, vendors, and donors.

Travel Requirement: 

• Must be able to travel up to 50-60% of the time including ~2 times per year for team retreats. Must be able to deploy on short notice in response to an emergency. This role incurs travel to potentially insecure areas. 

What you’ll do:

Design and implement high-quality programming:

• Coordinate design, planning, and execution of emergency response operations, ensuring timelines and quality standards are met.
• Apply operational playbooks and deployment criteria to rapidly set up response programs across a growing number of countries.
• Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities.
• Track and report on program metrics to support learning and performance management.
• Liaise with partners, vendors, and subgrantees to ensure smooth execution.
• Become an expert in GiveDirectly’s tech systems and processes (Salesforce, CommCare, Jira, etc.) to support project execution and excellence

Project and team coordination

• Manage day-to-day activities of designated response, including field staff tasking and coordination with surge teams
• Provide coaching and mentorship to junior staff or surge team members during deployments
• Contribute to team goal-setting, impact tracking, and knowledge sharing

Strategic and external contributions

• May be asked to support new business development, donor reporting, or appeal materials, most often by translating field updates into compelling content. 
• Represent GiveDirectly in select internal and external forums (e.g. Cash Working Groups)
• Ad hoc strategy and/or capability investment projects that advance GiveDirectly’s global response capacity. 

Qualifications 

• Alignment with GiveDirectly Values: exceptional alignment with values and an active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. 
• 3-5+ years of experience in a role focused on problem solving, team management, and/or new business development, including prior humanitarian/emergency experience
• Analytical problem solving: looks at problems with an analytical and iterative mindset, with strong framework for prioritization and ability to put structure and process to ambiguous problems.
• Strong project management skills and the ability to manage multiple workstreams, prioritize/explicitly deprioritize, and hold a high quality bar.
• Strong technical skills, including data analysis and ease with learning new third-party tech platforms and tools.
• Fundraising: Preference for candidates with a strong partnership and relationship management background.
• Strong communications skills: Skilled in speaking, writing, presenting, and negotiating across multiple stakeholders.
• Ability to orient in new context quickly, rapidly understanding unfamiliar environments, stakeholders, and processes, with a track record of setting up effective systems in dynamic situations.
• Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing.” Comfort with ambiguity and building systems from scratch.

Nice to have:

• Fluent in a language other than English, especially French, Portuguese, Arabic, or other languages.
• Prior experience with humanitarian cash-based programming

Compensation

Kenya

• Base Salary: $61,900
• Bonus at Target Performance: 10% (~$6,190 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,242)
• Estimated Total Compensation at Target: $68,090

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A supportive team that works hard and cares hard
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off that staff is encouraged to take
• Allowances for desk set-up and learning and development

This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.