ICT Associate at United Nations Office for Project Services (UNOPS)

Ensures efficient network administration, focusing on achievement of the following results:

• Implementation of ICT and operational strategies compliant with UNOPS rules, regulations, policies and framework.
• Provision of fast, friendly, and effective user support.
• Advice on information technology and systems planning exercises undertaken in the Business Unit, and
• representing the Business Unit in those undertaken throughout UNOPS.
• Participation in the development of ICT standards and strategies for the Business Unit
• Maintenance of inventory of all computer, audio/video communication equipment, and software in the
• Business Unit, ensuring compliance with asset management policies.
• Interaction with HQ and ICT personnel from other UN agencies in the area to share and exchange
• information and expertise on applications and tools.
• Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and
• acquisition of hardware supplies, approved software and application of updates and patches in a timely manner.
• Supervision of information and communication services of the Business Unit and managed projects.
• Effective advice on all project implementation activities involving ICT; the hardware and software
• procurement process; and establishment and maintenance of a roster of potential suppliers.
• Active networking with clients, addressing and improving common areas of concern.
• Provision of consulting services, ICT audit inspections and/or facilitation of selection/deployment of
• software to projects, seeking technical advice and support from HQ ICT personnel, as required.
• Liaison with UNOPS HQ, and other relevant units, to determine hardware and software requirements.
• Acting as effective UNOPS' liaison with the local UN partner agencies on issues relating to UNOPS ICT

Education/Experience/Language requirements
Education:

• Completion of Secondary education is required.
• Diploma or University Degree, preferably in information sciences, computer sciences or engineering, is desirable

Experience:

• A minimum of one (1) year UNOPS work experience in the relevant field is required.
• A minimum of 6 years of progressively responsible experience in the field of information technology and/or telecommunications and systems, preferably in an international environment is required.
• A minimum of 2 years experience in the usage of Computers and Google workspace/Google Suite Applications is required.
• A minimum of 2 years experience in management of Active Directory, Windows servers, and network infrastructure is required