ICT Officer I at Affordable Housing Board (AHB)

Key Responsibilities

The duties and responsibilities of an ICT Officer I will entail:

• Administering AHB’s servers, networks, and housing/fund management applications;
• Configuring and maintaining intranet, email, and communication platforms;
• Implementing ICT disaster recovery and business continuity measures;
• Preparing specifications for ICT equipment, systems, and housing-related applications;
• Supporting integration of AHB systems with government platforms (e.g., e-Citizen, IFMIS, Boma Yangu);
• Conducting security audits and implementing corrective measures;
• Training staff on specialized applications, including tenant purchase, estate, and credit management systems;
• Preparing ICT performance reports and contributing to customer satisfaction surveys;
• Providing support in web search and provisioning of digital resources for the Board;
• Updating the performance of ICT systems;
• Performing regular data backups on-site and off-site for the prevention of data loss;

Requirements & Qualifications

For appointment to this level, a candidate must have:

• Cumulative service period of three (3) years’ work experience at the grade of an ICT Officer II or in a comparable position.
• Bachelor’s degree in any of the following disciplines: Information Communication and Technology, Computer Science, Mathematics, and Computing, Business Information Technology, Software Engineering, Computer Engineering, Information Security, and Forensics Applied Computing or equivalent qualification from a recognized institution;
• At least one Information Technology management certification, CompTIA Project+, ITIL, CAPM, CGEIT, CSM, CISSP, COBIT, or other equivalent qualifications;
• At least one information Security certification, CISM, CEH, CompTIA Security+, CISSP, GSEC, or other equivalent qualifications;
• Software Development (MCSD, Java, Visual Studio, Python, Oracle, or its equivalent);
• Database Management (Oracle, SQL, DB2, or its equivalent); and
• Shown merit and ability as reflected in work performance and results.