ICT Officer I at Mombasa County Public Service Board

Duties & Responsibilities

• Maintaining and developing the ICT infrastructure to ensure best value and to support fit for Purpose systems and solutions.
• Providing effective and efficient ICT support;
• Help install and support of all ICT hardware and software;
• Maintain local and wide area networks and support remote working;
• Performing system backups and recovery;
• Proactive assessment of user needs in terms of software and applications and installation of the same on computers for all relevant users in the corporation;
• Consistent and timely troubleshooting support provided to all projects and personnel;
• Developing and implementing the corporation’s ICT policies and ICT strategic plan;
• Providing leadership and direction to the ICT and Digital Service and ensure that the service is efficient, effective and delivers value for money;
• Providing direction and guidance with respect to the corporation’s information systems on the selection, implementation and operation of security and controls;
• Managing the available workforce and ICT resources to ensure that the planning, Development and delivery of specified ICT services achieve agreed levels of service and data integrity;
• Keeping abreast of new methods and trends in ICT technology and products in order to advance and improve the corporation’s ICT capability;
• To be the principal adviser to management by providing strategic advice and guidance in all aspects of ICT as required;
• Enhancing office IT system through appropriate upgrades and advise on changes or improvements required;
• Any other duties as may be assigned.

Requirements for appointment

• Be a Kenyan citizen;
• Bachelor’s degree in Information Communication Technology, Computer Engineering, Computer Science, Business Information Technology or a related field from a recognized University;
• Master’s Degree in a related field from a recognized University will be an added advantage;
• Have had experience for a period of not less than five (5) years in providing ICT services;
• Demonstrated a high level of professional competence and outstanding management qualities in computerized information systems;
• Fulfil the requirements of Chapter Six of the Constitution.

PERSONAL QUALITIES IN ADDITIONAL TO THE ABOVE REQUIREMENTS.

• Communication skills
• Team building
• Ability to work under pressure
• Attention to detail
• Interpersonal skills
• Collaboration skills