ICT Officer at Kenya Institute of Supplies Management

REF NO. KISEB/03/2021.

The ICT officer is responsible for providing technical ICT support to the Board.

Duties and responsibilities

• Champion successful implementation of ICT programmes/projects at KISEB
• Assist in the management of SLAs for contractors for ICT projects being implemented at KISEB
• Liaise with key stakeholders to clarify, analyse or resolve ICT related issues delivering high standards of customer service.
• Monitor, evaluate and submit regular reports on ICT systems
• Ensure that network access privileges, application, data storage and regular backups are configured and maintained
• Ensure system security is up to date
• Implement and update data disaster recovery plan
• Schedule computer related services, maintenance and license renewals
• Ensure installation and maintenance of protection services
• Plan network upgrades, expansions and replacements
• Participate in the procurement process of ICT equipment
• Maintain inventory of ICT equipment, hardware, software
• Undertake other tasks or assignments within the area of competence as directed by the supervisor.

Education and Experience

• Bachelor’s degree in IT-related field
• At least 3 years’ relevant work experience

Key Competencies

• Good knowledge of ICT, platforms and applications
• Good inter-personal relationships skills 
• Able to maintain confidential information/reliable
• Proactive, resourceful, solution-oriented
• Strong communication skills