Inclusive Insurance Associate at Britam

Job Purpose: 

Reporting to the Head of Emerging Consumers Innovation, the role holder will be responsible for developing assigned channel(s), managing property insurance initiatives, and growing regional presence & diversifying product portfolio to provide sales and operations related support growth of climate insurance with an aim of growing the revenue and number of customers within the emerging consumer segment.

Key responsibilities:

• Collaborate with product development teams to design insurance products that cater to the needs of diverse populations, including underrepresented communities, individuals with disabilities, and other marginalized groups.
• Assist in developing marketing and outreach initiatives to raise awareness about our inclusive insurance products and services among target communities.
• Provide training and support to sales teams to ensure they have the knowledge and resources to effectively communicate the benefits of inclusive insurance to clients.
• Act as a liaison between the company and community organizations, advocacy groups, and other stakeholders to gather feedback and insights on how to improve our inclusive insurance offerings.
• Collaborate with internal departments, including customer service and claims processing, to ensure that our insurance products and programs are accessible and easy to understand for all customers.
• Stay informed about industry trends, regulatory requirements, and best practices related to inclusive insurance and incorporate this knowledge into our product development and marketing strategies.
• Champion diversity, equity, and inclusion initiatives within the company, fostering a culture of respect, empathy, and understanding among colleagues. 
• Ensure retention of clients, intermediaries, and partners as per segment targets 
• Perform any other duties as may be assigned from time to time.

Knowledge, experience, and qualifications required:

• Bachelor's/Diploma degree in business administration, marketing, finance, or a related field.
• Previous experience in the insurance industry, with a focus on inclusive insurance, diversity, equity, and inclusion, or related fields.
• Strong understanding of the principles of diversity, equity, and inclusion, with a demonstrated commitment to promoting these values within the workplace and the broader community.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with colleagues, clients, and external partners.
• Analytical mindset with the ability to interpret data, identify trends, and make data-driven recommendations. Proficiency in Microsoft Office Suite and other relevant software applications.

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements.
• Knowledge of insurance products.
• Sales and marketing management skills.