Innovation Officer at Equity Bank Kenya

Job Purpose (Job Summary)

The role holder will also interact with cross functional teams and stakeholders for the pursuit and implementation of new initiatives.

• Use research and analysis to find changes or opportunities in the market.   

Qualifications

MAIN RESPONSIBILITIES

• Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy;
• Review trends and market disruptions; and search for emerging market opportunities.
• Manage the idea management process by reviewing idea, liaising with idea generators and progressing ideas through the idea management process.
• Organize and participate in internal and external innovation events.
• Proactively seek out new opportunities for The Group to offer new products / services.
• Watch the activity of our competition in Kenya as well as trends in the global financial industry then make recommendations on how The Group can improve customers’ experience.
• Use data about our customers to determine trends and gaps in our offering and make recommendations on improvements.
• Prepare and present proposals and business cases for new idea implementation to senior management/ Committee for feedback and recommendation Monitor progress of Idea Implementation, stakeholder management; prepare reports and communication for the same to ensure a successful roll out.
• Play a key role in building and managing strategic alliances and business partners.
• Stakeholder management to ensure the Bank’s strategic objectives relate to the digital agenda are met.
• Move each new approved idea through the project phase in conjunction with all stakeholders in the innovation process to logical conclusion.
  COMPLIANCE

• Ensure compliance with both internal and external regulatory requirements in the normal course of duty
• Maintain confidentiality of the Innovation Ideas in line with the Bank’s Non-disclosure agreements and best practices as required

OTHER

• To safeguard and promote the bank’s image with the general public within the scope of duty.

Any other duty that may be assigned by the Supervisor

Academic and Professional Qualifications

• A Bachelor’s Degree in an accredited University
• Product development experience
• Masters in a Business related degree is an added advantage.
•  At least 3 years’ experience in Banking

   Work Experience and Skills

• Moderate to advanced skills in general computing
• Intellectual curiosity
• Adaptability and teamwork
• Customer centricity
• Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong relationships.
• Good communication skills
• Excellent analytical, writing and presentation skills
•  
• Advanced Excel, PowerPoint and Word Skills
• Innovative, Proactive and Creative competencies
• Operational Excellence
• Proven excellent planning, organization and execution skills.
• Commercial and business skills
• Knowledge of the Group’s products, services and policies required to undertake the role