Regional Human Resource Manager for East Africa and Great Lakes at Interpeace

Duties and responsibilities

Talent Management

• Analyses and recommends grading of all job descriptions in the region, applying principles of job design to ensure that all roles are motivating, create value and improve organisational performance. Ensure alignment in job titles and grades, across all locations.
• Plans and coordinates with concerned manager induction/onboarding and separations processes/offboarding including conducting and analysing exit interviews. Ensures that all required documentation is filed, and notifications sent to relevant authorities.
• Monitors, reviews, and implements compensation policies that are fair, consistent, and coherent. In collaboration with Head of HR and Senior Director of Operations, support in the review of compensation and benefits when deemed necessary.
• Develops strong cooperation with line managers, country representatives and Senior Regional Representatives to understand their staffing needs, oversees and participates in recruitment processes ensuring that all vacancies are filled with high calibre and motivated candidates of good conduct, in a timely manner.
• Oversee the annual performance cycle activities including providing input into the framework design, coordinating communications and information sessions, preparing, and reviewing materials for information sessions ; monitoring and reporting on completion status.
• Supports the Global Talent Development Officer with identifying and collecting staff development needs from East Africa and Great Lakes regions and the implementation of staff development initiatives and policy.
• Prepares reports, track HR metrics and makes recommendations for policies and activities to improve organisational performance and culture.

HR Administration and Management of employee work cycle

• Prepares contracts in countries in which there are no HR staff member , ensuring consistent application of Interpeace’s policies and frameworks
• Reviews, processes and approves contracts and all HR admin documents for countries where an HR team member prepares them. Follow up on all staff contractual status, and ensure appropriate and timely actions for new and renewals of contracts, salary steps adjustments, within-level increments.
• Coordinates successful employee onboarding for the East Africa and Great Lakes regions, this includes obtention of work permits and liaising with concerned agencies in close collaboration with the Officer in Charge.
• Guides, advices and supports managers and staff members throughout the induction process and probationary period.
• Oversees duty of care, monitors employee wellbeing, reports, and proposes associated measures or initiatives as needed.
• Maintains complete personnel files for employees in the region and ensuring they are up to date (ie both in Natural HR and physical files)
• Leads the procurement, administration, and renewals of staff insurances
• Oversees, Supervisees and validates payroll for other offices in the region and processes the payroll for Nairobi office and ensure statutory declaration to relevant authorities in collaboration with finance team.
• Prepares and coordinates approval of the UNOPs related contract agreements and monthly payroll.
• With line managers and country HR, monitor leaves of absences uptake (ie annual leave, sick leaves, compensatory time off etc ensure that they utilised on timely fashion.

Other

• Continuously monitors and stays up to date with the latest employment regulations for the various offices in the region, informing Head of HR on any misalignment or compliance risks, and ensuring that HR practices and policies are aligned with local regulations
• Recommends enhancements of HR processes, policies and procedures and any other innovation changes that would optimize HR management at Interpeace
• Manages the intake of complaints and suspicion of abuses in the East Africa & Great Lakes regions

Coordinates and participates in investigations or mediation meetings and prepares associated reports and documentation.

• Participates in the resolution of professional or personal grievances and implementation of disciplinary procedures. Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner, objective and meets all legal and labour law regulations and Interpeace policies & procedures.
• Work closely with Head of HR to proactively pursue continuous process improvement in Human Resources related best practices in order to enhance the quality and efficiency of output/delivery of HR processes and procedures.
• Manage HR vendor relationships, such as legal counsel, health insurance and other HR-relates as needed.
• Represents Interpeace in NGO forum and relevant government instutions/bodies.

HR staff Management and supervision

• Leads, Supervise and provide guidance to HR Officers in East Africa and Great Lakes countries (ie Somalia, Rwanda and DRC) and support other countries with non-HR focal points.
• Coaching and mentoring of HR officers, monitors, evaluates and documents the individual performance of direct reports through a staff development lens and approve leave of absences.

Qualifications:

Only candidates who fulfill the following requirements are invited to apply:

• Relevant experience
• Effective oral and written communication skills in English and in French
• Certificate, diploma or degree recognized by the Institute of Human Resource Management (IHRM)
• Tertiary degree
• Ability to obtain a work permit without employer sponsorship

Relevant experience and qualifications may include:

Education

• Tertiary degree in Human Resources, psychology, organizational psychology, or business administration
• Professional in Human Resources (PHR), Certified Human Resource Professional (CHRP) or other certificate, diploma or degree recognized by the Institute of Human Resource Management (IHRM)

Experience

• Minimum of 6 years of experience in a human resources role
• Minimum two years of experience providing HR advice and support across all levels of an organisation
• Experience Managing a team
• Experience formulating and implementing HR procedures and ensuring staff understanding and engagement
• Experience with non-profit organizations or NGOs
• Experience with high volume complex HR administrative issues within a highly regulated environment

Competencies

• Demonstrated excellence in administration of HR operations, services, and programs
• Good knowledge of relevant employment policies and practices
• Advanced understanding of and ability to apply human resource management theories and principles
• Experience in handling sensitive and confidential information requiring diplomacy and tact
• Able to influence and adapt style and uses persuasion in delivering messages
• Demonstrated ability to gather and analyse information skilfully
• Skills in database management and record keeping
• Advanced understanding of the latest developments and trends in HR
• Ability to work autonomously with high attention to detail across all areas of human resources in a high-volume, fast-paced environment
• Sound knowledge of gender equality and diversity and inclusion as they relate to the work environment and employment practices