IT Business Systems Analyst at Old Mutual Kenya

Job Description

Reporting to the Manager Core Systems, the Job holder will be a key player in ensuring that IT systems are effectively designed, implemented, and maintained to meet business needs. He / She will have the primary role of analysing and improving existing systems, gathering and translating requirements, and supports the implementation of new technology solutions while working closely with stakeholders, IT teams, and vendors to optimize and enhance IT systems.

• Collaborate with business stakeholders to understand their technology-related needs and objectives.
• Document and analyze user requirements and business processes to identify areas for improvement.
• Evaluate existing IT systems and propose enhancements or replacements as necessary.
• Work with IT teams to design and configure IT systems and solutions that align with business requirements.
• Collaborate with IT software specialists and engineers to ensure system functionality and performance.
• Develop test plans, test cases, and test scripts in collaboration with Business teams to validate that IT systems meet specified requirements.
• Facilitate system testing, identify defects, and work with relevant teams to resolve issues.
• Support the deployment and implementation of new IT systems and software.
• Assist in data migration, system integration, and user training efforts.
• Maintain comprehensive documentation of system configurations, technical specifications, and changes.
• Generate reports and documentation for stakeholders and management.
• Monitor and maintain the performance, security, and reliability of IT systems.
• Troubleshoot and resolve system-related issues, collaborating with support teams as needed.
• Collaborate with external vendors to assess, select, and implement third-party solutions.
• Manage vendor relationships and ensure compliance with service level agreements (SLAs).
• Support organizational change by ensuring appropriate performance and development, communication, impact assessment, monitoring, and review of Business Systems.
• To ensure the Business Systems functions meets current and future requirements of organization and delivers benefits while maintaining a focus on good customer experience.
• Implement Information Security recommendations and adherence to IT Information Security Policy standards.
• Manage and establish strategic vendor management relationships including quality of service reviews.
• Provide reasonable availability for any out-of-hours activities as required by the role.
• Manage and mitigate identified Business Systems IT Risk
• Implement Audit recommendations for IT Business System
• Participate in planned and scheduled ITDRP test runs
• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Supporting Implementation and enforcement of the board-approved AML, KYC & CFT policy within the Department, Unit or Branch
• Address / mitigate IT Systems Audit Items
• Implement recommendations from IT security partners to avert unforeseen system outages.
• Support Implementation and enforcement of the board-approved IT policies within the Unit

Education

• A University degree in a relevant field in Information Technology or Computer Science or equivalent qualification with at least (3) years’ experience 
• Masters degree in ICT or related specialized qualifications (Desired)

Knowledge and Skills

• Proven experience as an IT Systems Analyst or similar role.
• Project management certification e.g., Prince2, PMP is an added advantage.
• Must have thorough understanding of leading Database management systems e.g., Oracle, MSSQL, MySQL with certification is an added advantage.
• Knowledge and understanding of T24 Core Banking systems is a must.
• Understanding and Setup of at least one financial data exchange message formats e.g., ISO8583, ISO20022 /MT, FIX is a must.
• Knowledge of core transaction switches e.g., Postilion, IST is a requirement.
• Thorough knowledge of core operating systems e.g., Unix, Linux and Windows of at least three (3) years working experience with Banking systems, transaction switches / ESB
• Through understanding of development and deployment of webservices is desired
• Thorough understanding of CRM, Bancassurance, Human Capital and EDMs solutions are desired.
• Strong understanding and knowledge on Datawarehouse and Business Intelligence capabilities are desired.
• Good data analytical skills, both financial and non-financial Solution.
• Training in systems security e.g., CEh will be an added advantage.
• Knowledge of system development tools e.g., .Net, Java, Python is an added advantage.
• Web server Management skills e.g., IIS, Jboss etc. is desirable.
• Knowledge of data modeling, feature engineering, and predictive analytics
• Proficiency in using version control systems like Git to manage code and collaborate with others is an added advantage.
• Unix Shell Scripting
• Batch process automation
• Key Database certifications such as OCA, OCP, MCDBA
• Key Operating System certifications such as Unix, Linux and Windows
• Machine Learning and AI

Experience

At least 5 years work experience 3 years of which should have been in environments using T24 as core banking