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  • Posted: Feb 8, 2023
    Deadline: Not specified
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    Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the...
    Read more about this company

     

    IT Intern

    We are looking for an IT Intern to provide technical support in the use of PC hardware, Software, and operate a multi- platform (Linux/windows/Mac) computer environment, monitor, and assist resolve call center agent environment issues remotely and troubleshoot, repair and maintain office PC (e.g., laptops, desktops, Local storage ,Scanners, 3G/4G Routers and Multifunction printer configuration)

    What you would be expected to do

    •  Diagnosing computer hardware, software, and peripheral issues.
    •  Installing and configuring computer hardware & software.
    •  Responding in a timely manner to service issues and requests raised on service desk platform and ensuring they are resolved within the SLA.
    •  Setting up user accounts on various business support applications.
    •  Troubleshoot and direct users requiring assistance on audio/visual systems.
    •  Repairing and replacing IT equipment when necessary.
    •  Service of IT equipment.
    •  Carry out any other tasks that may be assigned by line manager.

    You might be a strong candidate if you

    •  Are a recent graduate in bachelor’s degree in Computer Science, Information Technology
    • Have extensive knowledge in Office 365.
    •  Are experienced using IT helpdesk systems.
    •  Possess strong comprehension of IT systems and technologies.
    •  Demonstrate strong ability to learn.

    Method of Application

    Interested and qualified? Go to Sun King (Formerly Greenlight Planet) on sunking.com to apply

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