Junior Business Analyst - Life and Asset Management at Old Mutual Kenya

Job Description

To work with the Business Relationship Manager to ensure successful implementation and support of business solutions and transformation programmes. This role determines and documents business requirements, design & implements solutions to meet business requirements.

KEY TASKS AND RESPONSIBILITIES

Establishment of business needs and expectations

• Responsible for establishing IT linkages to the business and key business stakeholders
• Translating the business requirements into appropriate ICT service levels and support process framework
• Establishing a process to proactively identify emerging business needs and ICT implications e.g. through Business – to – ICT focus groups
• Liaising with users of systems to identify changes that are necessary for the systems to continue supporting the business strategy. 
• Providing robust analysis and critique to the identified changes before documenting them into formal systems requirement specifications that can be used to design, develop (acquire) and implement an appropriate solution that will address the intended business need while factoring seamless integration with existing solutions for the overall fit.
• Ensures clear communication of required changes and solutions proposed to stakeholders.
• Apply best practices and standards in solution design and project executions for consistent delivery of quality solutions within the defined scope, budget and time.
• Training users and other team members on new information system solutions.
• Ensures that solutions developed are properly tested by developing comprehensive test plans.

Development of solutions to address the business needs

• Configure and or develop business requirements into technology solutions that meet business requirements
• Ensures clear communication of required changes and solutions proposed to stakeholders.
• Apply best practices and standards in solution design and project executions for consistent delivery of quality solutions within the defined scope, budget and time.
• Training users and other team members on new information system solutions.
• Ensure that solutions developed are properly tested by developing comprehensive test plans.
• Participate in code reviews and ensure adherence to coding standards and best practices.
• Problem Solving: Analyse and troubleshoot software issues, debugging and optimizing code for performance and scalability.

Management of ICT support in the specific area of assignment

• On-going monitoring of ICT support activities and programs
• Reporting performance against expectations and addressing the gap with service delivery management
• Evaluating the business training needs and developing appropriate training programs
• Provide ICT consultation for the business
• Establish and drive ICT initiatives in each business to unlock technology value for the business
• Champion ICT mediated/driven change management programs

Drive business unit innovation programs 

• Work with the projects and innovation manager to identify innovation opportunities for the business
• Develop a deep business understanding and connect this understanding with the technology needs and capacity
• Identify, communicate and monitor IT investment, cost and value to the business

SKILLS AND COMPETENCIES

Qualifications

• Bachelor’s degree in computer science, Information Technology or equivalent.
• Certification in at least one area of applications development.
• Minimum of 2 years’ experience in business analysis, software engineering and deep understanding of at least one of the following insurance businesses; Life Insurance, Unit Trust or Asset Management.
• At least a working knowledge of Databases
• Strong verbal and written communication skills

Skills and competencies

• At least 2 years’ experience in business systems project related assignments
• Deep understanding of business/systems analysis and software engineering
• Understands application programming, database and system design
• Teamwork ability
• Good communication skills
• Analytical skills and out of the box thinking
• Knowledge in emerging industry practices
• Proactive in seeking solutions to problems and identifying opportunities
• Wide understanding of the insurance business processes
• Self-driven individual with the discipline to deliver within agreed guidelines