Junior Network Services Engineer at Human Capital Synergies

The network services Engineer will have the following systems support responsibilities:

•  Liaise with clients’ help desks when problems arise with their systems and networks.
•  General technical and operations assistance for network and network security related issues
•  Work with the rest of the team members in the maintenance of the company’s certification levels with the respective partners.
•  Maintain a professional level of service within department and company.
•  Research and learn new technology trends and keep on top of latest technology. within the industry and practice area, work with the company in continuously improving knowledge and professional certifications.
•  Preparation and maintenance of work Instruction manual in liaison with the general manager.
•  Work with the company’s technology partners in training, preparation of the respective solution proposals in their areas of expertise
•  Work in the deployment of the company’s network and voice solutions to end users and other clients.
•  Actively and aggressively work on securing new CISCO Fortinet, Checkpoint and other requisite vendor certifications.
•  Design and implement new network designs and bills of quantities.
•  Assist in aggressively scouting for and reporting new business opportunities through pre-sales efforts.
•  Assist with new network and security technology roll outs and upgrades.
•  Assist with client network hardware and software implementation and maintenance.
•  Participate in the preparation of solution marketing materials, quotations and technical proposals for clients.
•  Management of incoming and outgoing network equipment.
•  Maintain a daily record of tasks undertaken.
•  Perform any other duties as may be delegated by the supervisor.

Qualifications

•  A degree in Computer Engineering or related technical studies.
•  At least 3 to 5 years’ experience in a techy environment.
•  Experience in working with and networks and systems security.
•  Hands on user experience in CISCO Fortinet, Checkpoint and other requisite vendor certification.