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  • Posted: Aug 23, 2021
    Deadline: Not specified
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  • The name HCS Africa is derived from carefully selected words: 'Human’, referring to our people-oriented approach, 'Capital’, referring to our commitment of increase in profit, and 'Synergies’, referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to ...
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    Junior Network Services Engineer

    The network services Engineer will have the following systems support responsibilities:

    •  Liaise with clients’ help desks when problems arise with their systems and networks.
    •  General technical and operations assistance for network and network security related issues
    •  Work with the rest of the team members in the maintenance of the company’s certification levels with the respective partners.
    •  Maintain a professional level of service within department and company.
    •  Research and learn new technology trends and keep on top of latest technology. within the industry and practice area, work with the company in continuously improving knowledge and professional certifications.
    •  Preparation and maintenance of work Instruction manual in liaison with the general manager.
    •  Work with the company’s technology partners in training, preparation of the respective solution proposals in their areas of expertise
    •  Work in the deployment of the company’s network and voice solutions to end users and other clients.
    •  Actively and aggressively work on securing new CISCO Fortinet, Checkpoint and other requisite vendor certifications.
    •  Design and implement new network designs and bills of quantities.
    •  Assist in aggressively scouting for and reporting new business opportunities through pre-sales efforts.
    •  Assist with new network and security technology roll outs and upgrades.
    •  Assist with client network hardware and software implementation and maintenance.
    •  Participate in the preparation of solution marketing materials, quotations and technical proposals for clients.
    •  Management of incoming and outgoing network equipment.
    •  Maintain a daily record of tasks undertaken.
    •  Perform any other duties as may be delegated by the supervisor.

    Qualifications

    •  A degree in Computer Engineering or related technical studies.
    •  At least 3 to 5 years’ experience in a techy environment.
    •  Experience in working with and networks and systems security.
    •  Hands on user experience in CISCO Fortinet, Checkpoint and other requisite vendor certification.

    go to method of application »

    Sales Support Specialist

    Reporting to: Sales Operations Manager

    Duties and Responsibilities:

    1. Leads Management: Distribute inquiries and leads to the sales channels in Enterprise.
    2. Maintain an accurate database of customer and prospect information while performing regular backups to ensure data preservation.
    3. Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standards procedures.
    4. Maintain data entry requirements by following data programme techniques and procedures.
    5. Creating and processing sales orders and service activation.
    6. Service delivery/stocks management: Ensure timely delivery of equipment for service delivery.
    7. Other duties as may be assigned.

    Professional Qualifications & Competencies.

    1. Undergraduate Degree in Business Management or Commerce
    2. Ability to multi task, strong time management and organization skills.
    3. Experience in data analysis and report writing/presentation.
    4. Well versed in ICT skill e.g: Microsoft Office Suite, Sales Management Systems and CRM systems.
    5. Maintain confidentiality of client information.
    6. Ability to work independently and requires minimal supervision.
    7. Good understanding and knowledge of database systems.
    8. Great attention to details.
    9. High organizational skills and ability to manage a number of projects at the same time.
    10. Ability to prioritize own workload
    11. Strong communication skills.

    go to method of application »

    Sales Executives

    Sales Executives (3 Positions)

    Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Sales Executives, who will be a key point of contact between the company and their customers. He/she will support the Sales Manager in identifying business opportunities, finding possible prospects, researching and analysing sales options.

    Locations:

    • Inbound Sales Executive in Nairobi
    • Sales Executive in Thika
    • Sales Executive in Ruiru

    Responsibilities 

    • To achieve agreed KPIs and targets by proactively selling, product offerings, always aiming to meet customer needs and exceed customer expectations as well as attaining a minimum number of customer audits as per your KPI per week to ensure an effectively managed customer base
    • To ensure all sales administration and coordination is accomplished effectively & accurately in order to provide a seamless handover to the operations team.
    • Managing both new and existing customer requirements to understand, anticipate and practically meet their needs, whilst spotting potential sales opportunities.
    • To self-generate sales leads through networking, referrals and warm/cold calling
    • Setting up appointments and visiting potential customers for new business
    • Through training and learning provide pre-sales technical expertise and product education to customers
    • Conduct market research to identify selling possibilities
    • To take personal ownership for the delivery of agreed SMART objectives set within the department.
    • To proactively identify and assist the Sales and Marketing Manager and other senior managers to obtain real and sustained, continuous improvement, throughout the business and execute the same in a timely manner
    • To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.
    • Has the ability to work flexible hours around the needs of both customers and the organization
    • To undertake any other duties as requested by the Sales and Marketing Manager in accordance with the scope and responsibilities of the role.
    • This role is responsible for driving both existing and new business and will be expected to work closely with other departments to ensure a seamless experience for customers, ensuring realistic expectations from the outset.
    • Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our partners, including sustainable economics for both parties

    Qualifications:

    • Educated to degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (3 + years).
    • Proficiency in English ( Excellent verbal and written communication skills)
    • Computer Literacy: Knowledge and Confidence in MS office
    • At least 1-2 years’ experience of sales or marketing in a B2B environment
    • Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
    • Swahili or any other local language is an advantage
    • Candidates MUST indicate their preferred Locations

    go to method of application »

    Junior Management Accountant

    Budgeted Salary: Kshs:45,000.00

    Reporting to the Finance Manager, the management accountant will have the following roles and responsibilities:

    • Developing financial strategy, including risk minimization plans and opportunity forecasting
    • High-level financial reporting and analysis of actual spending, setting up of limits, maintenance of the debtors and creditors list
    • Regular budget consolidation
    • Providing financial analysis and forecasting
    • Cash flow management
    • Improving efficiencies and reducing costs across the business- advisory role to the management and directors
    • Stakeholder management
    • Debt management and collection
    • Preparing company tax books are cleaned up and well maintained
    • Ensuring compliance with statutory law and financial regulations
    • Developing financial reviews and providing investment advice
    • Payroll processing
    • Working closely with management or executive teams to share reports and analysis findings
    • Overseeing benefits and compensation packages.

    QUALIFICATIONS

    1. A degree in Accounting or Finance or related studies.
    2. At least 3 to 4 years experience in a fast-paced environment.
    3. Membership in ICPAK is an advantage
    4. CPAK certification is an added advantage
    5. Hands on user experience in financial and accounting systems is an added advantage.

    Method of Application

    Use the emails(s) below to apply

     

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the  emails below using the postions on the Subject line – with your preferred location. Candidates MUST indicate their Current and Expected salaries.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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