Sales Support Specialist at Human Capital Synergies

Reporting to: Sales Operations Manager

Duties and Responsibilities:

1. Leads Management: Distribute inquiries and leads to the sales channels in Enterprise.
2. Maintain an accurate database of customer and prospect information while performing regular backups to ensure data preservation.
3. Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standards procedures.
4. Maintain data entry requirements by following data programme techniques and procedures.
5. Creating and processing sales orders and service activation.
6. Service delivery/stocks management: Ensure timely delivery of equipment for service delivery.
7. Other duties as may be assigned.

Professional Qualifications & Competencies.

1. Undergraduate Degree in Business Management or Commerce
2. Ability to multi task, strong time management and organization skills.
3. Experience in data analysis and report writing/presentation.
4. Well versed in ICT skill e.g: Microsoft Office Suite, Sales Management Systems and CRM systems.
5. Maintain confidentiality of client information.
6. Ability to work independently and requires minimal supervision.
7. Good understanding and knowledge of database systems.
8. Great attention to details.
9. High organizational skills and ability to manage a number of projects at the same time.
10. Ability to prioritize own workload
11. Strong communication skills.