Junior Sales Officer (2 Vacancies) – Nairobio at Emerge Egress Consulting

Remuneration: From Ksh 20,000/= plus commissions

Role Objective:

• Our client, operating within the automotive sector, is seeking to recruit energetic, customer-oriented, and target-driven Junior Sales Officers. The successful candidates will play a key role in expanding customer reach, driving vehicle-related product/service sales, and strengthening client relationships to support overall business growth.

Core Duties and Responsibilities: 

• Identify and engage new customers to grow the client base within the automotive market 
• Promote and sell automotive workshop services, spare parts, and related products to individual and corporate clients 
• Respond to customer inquiries promptly and provide clear, accurate product and service information 
• Build and maintain strong, long-term customer relationships to encourage repeat business and loyalty 
• Achieve set sales targets and contribute to revenue growth 
• Prepare and submit daily, weekly, and monthly sales performance reports 
• Follow up on leads and convert prospects into active and repeat customers 
• Handle customer complaints and concerns professionally, ensuring timely resolution 
• Maintain accurate records of customer interactions, quotations, and transactions 
• Support marketing campaigns, promotions, and brand visibility activities within the automotive business 
• Monitor competitor activity and market trends within the automotive industry 
• Provide feedback on customer preferences, demand trends, and product/service performance 
• Ensure proper display and presentation of automotive products and services where applicable 
• Perform any other sales-related duties as may be assigned

Job Specifications and Qualifications:

• Diploma or Certificate in Sales & Marketing, Business Administration, or a related field
• Minimum of 2 years’ experience in sales; experience in a workshop or technical environment will be an added advantage
• Proficiency in Microsoft Office applications

Key Competencies

• Strong communication and interpersonal skills 
• Proven ability in sales, negotiation, and persuasion 
• Customer-focused with a strong drive for results 
• Ability to work effectively in a fast-paced and target-driven environment 
• Strong organizational and problem-solving abilities 
• High level of professionalism, honesty, and integrity 
• Team player with a proactive and positive attitude