Kenya Deputy Duka Officer at One Acre Fund

About the Role

One Acre Fund is operating a growing number of rural retail outlets (Dukas). We are looking for exceptional professionals with at least 1 year of work experience to support the Duka Officers in the daily management of these Dukas. You will be important in the success of this exciting new venture. As one of One Acre Fund's Deputy Duka Officers, you will be responsible for the customer experience and performance of your allocated shop.

You will report to the Duka officer.

Responsibilities

• Complete sales transactions;
• Conduct Marketing and Sales;
• Provide all clients with quality customer service, answer customer questions and respond promptly to customer complaints;
• Support Duka officers in inventory management and record keeping;
• Organize the stock in the stock room and display area;
• Offload stock during delivery and bring products to the farmer;
• Assist the customers to load purchased products;
• Support innovations and process improvement
• Support market price research;
• Clean the Duka's interior and exterior structure

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• At least 1 year experience working in sales, marketing or business management;
• Knowledge of agricultural products and practices;
• Experience managing an agrovet preferred, or other relevant agricultural experience;
• A good level of general computer literacy ( basic computer skills)
• Fluent in English and Kiswahili;
• Preference for a certificate or diploma from a recognized academic institution in sales, agriculture or marketing.

Preferred Start Date

As soon as possible

Job Location

Mount Kenya or Eastern Kenya

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Kenya.