Sales Supervisor at Kyosk Digital Services

Job Summary

We are looking for a talented person to join our Sales team as a supervisor. Reporting to the Sales Manager, you will be managing a team of field-based sales agents. You will be required to monitor the performance of each person in your team and send daily reports to the Sales Manager. You will support in training and hiring of your team from time to time.

Duties

• Establish relationships with new customers through recruiting and onboarding;
• Maintain and grow relationships with existing customers;
• Strive to improve customer satisfaction through excellent customer service;
• Identify and respond to client needs;
• Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in;
• Follow up on customer orders as necessary;
• Anticipate the needs of clients and address them accordingly;
• Meet with customers to determine their specific needs and wants while managing the whole Value Chain with courtesy and Finesse to deliver results;
• Responsible for 100% Revenue target allocated to individuals.

Minimum Requirements

• Diploma in sales, marketing or any relevant field;
• Bachelor's degree is an added advantage;
• Excellent oral and written communication skills;
• Superior interpersonal skills;
• Ability to take initiative and work independently;
• Exceptional organizational skills;
• Good familiarity with word processing, spreadsheet and database applications;
• A minimum of 5 years of experience in field sales within FMCG or retail with a least 2-years experience managing a team;
• Strong knowledge of retail industry standards;
• Confident and charismatic approach to people.