Office Manager at The Chambers Federation

Key Responsibilities

• Delegate work to staff and manage their workload and output.
• Supervise staff interactions and address their queries on office management issues.
• Leading employee orientation and training programs.
• Ensure peak operations for the organization and implement preventive measures for potential issues.
• Manage the productivity of a multi-location team.
• Implement policies and procedures, measure outcomes against standards, and improve operational flow. 
• Use a range of software, including email, spreadsheets, and databases, to ensure the efficient running of the office.
• Manage online and paper filing systems.
• Develop and implement new administrative systems, such as record management.
• Checking and maintaining office supply inventory, identifying needs, acquiring supplies, and managing vendor relationships.
• Compose a variety of documents such as meeting minutes, timesheets, narratives, etc.
• Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; mailing and shipping packages; and updating contacts database and employee lists.
• Undertake additional tasks that support the management’s ability to effectively lead the organization, as required.

Essential Skills and Attributes

• Proficient in using computer applications and software, such as Microsoft Office, and able to learn new technologies quickly.
• Proficient in project management tools such as Click-Up, Asana, etc.
• Working knowledge of human resources rules and regulations, as well as labor laws
• Detail-oriented to ensure accuracy in tasks such as record-keeping.
• Excellent organizational skills to manage multiple tasks and prioritize effectively.
• Strong communication skills, both written and verbal, to communicate with employees and external parties.
• Experience in developing internal systems.
• Time management skills to ensure productivity and efficient use of time.
• Strong interpersonal skills to work well with different personalities and establish positive relationships with clients and suppliers