Laundry Supervisor at Sarova Hotels

Qualifications

• Certificate or Diploma in Laundry Operations, Hospitality Management, Housekeeping, or a related field.
• Training in laundry operations, fabric care or textile management is an added advantage.

Work Experience

• 2–5 years’ experience in laundry operations, housekeeping, hospitality, or a similar environment.
• Previous experience as a Laundry Attendant, Senior Laundry Attendant or Laundry Supervisor.
• Proven experience in supervising and coordinating laundry staff.

Technical & Operational Skills

• Strong knowledge of laundry operations, washing, drying, ironing, pressing and folding techniques.
• Good understanding of fabric care, stain removal and proper chemical usage.
• Knowledge of linen and uniform control, stock management and inventory procedures.
• Ability to operate and monitor commercial laundry equipment safely and efficiently.
• Knowledge of laundry chemicals, dosage and safe handling procedures.
• Ability to identify and report damaged, stained or worn-out linen and uniforms.
• Strong understanding of hygiene, health and safety standards.
• Ability to maintain accurate laundry records, usage reports and inventory controls.

Leadership & Personal Competencies

• Ability to supervise, train, motivate and evaluate laundry staff.
• Excellent organizational and time-management skills.
• Strong attention to detail and quality.
• Ability to work under pressure and meet operational deadlines.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• A high level of integrity, responsibility and accountability.
• Commitment to cleanliness, efficiency and service excellence.