Lead, Training, Channel Enablement, Product Development & Partnerships (TCHAP) at APA Life Assurance Company Ltd

KEY PRIMARY RESPONSIBILITIES

Product Development and Innovation:

• Co-design inclusive insurance products addressing climate, health, and livelihood risks.
• Translate client insights, field feedback, and behavioral data into product features and training content.
• Collaborate with actuarial, data, and operations teams to ensure product viability and rollout readiness.

Channel Enablement and Training : 

• Lead on boarding and capacity-building for distribution channels (SACCOs, cooperatives, faith-based groups, agri-value chains, digital platforms).
• Develop and deploy scalable training frameworks for Smart Mobilizers, partner staff, and BD teams.
• Monitor channel performance and training impact to optimize reach, retention, and revenue.

Partnerships and Donor Engagement :

• Support cultivation of donor, foundation, and aggregator relationships.
• Contribute to proposal development, concept notes, and donor reporting.
• Represent APA Micro insurance in sector forums, showcasing training and channel innovations.

Operational Leadership and Coordination:

• Ensure operational readiness for product launches and channel activations.
• Track KPIs across training, channel performance, and partnership outcomes.
• Contribute to quarterly planning, budgeting, and reporting aligned with APA’s GWP and policy targets.

Performance Targets

• Support rollout of 3+ inclusive insurance products by Q4 2026.
• Train and on board 100+ Smart Mobilizers and partner staff.
• Contribute to donor-funded pilots generating Kenya Shillings 150M+ in GWP by end of 2026.
• Strengthen channel retention and client satisfaction metrics across APA’s footprint.

ACADEMIC QUALIFICATIONS

• Master’s or bachelor’s degree in insurance, Agricultural Economics, Development Finance, or related field.

JOB SKILLS AND REQUIREMENTS

• Strategic thinker with a bias for execution and field impact.
• Deep commitment to client empowerment and inclusive insurance.
• Entrepreneurial mind-set with comfort navigating ambiguity and growth.
• Collaborative leader who thrives in cross-functional teams.
• Values-driven, aligned to APA’s mission and purpose.

PROFESSIONAL QUALIFICATIONS

• Relevant certifications in insurance, agriculture, or financial inclusion are an added advantage.

EXPERIENCE

• Minimum 7 years in insurance, agriculture, or financial inclusion.
• Exposure to operations, product rollout, and donor-funded innovation.
• Strong communication, facilitation, and stakeholder engagement skills.
• Ability to work across functions and geographies with agility and purpose.
• Proven experience in training design, channel development, and partnership management.
• Familiarity with donor-funded programs, social enterprises, or insure techs is a strong advantage.