Locally Engaged Delegated Officer at Australian High Commission Kenya

The key responsibilities of the position include, but are not limited to:

• Have a solid understanding of relevant migration legislation and policies to assess and make fair, reasonable and lawful visa decisions on Family Migration visa applications.
• Provide accurate, timely, consistent and appropriate information to visa applicants in accordance with relevant legislation and policy. 
• Adhere to agreed assessment targets, timeframes and the Quality Assurance framework and benchmarks.
• Analyse various sources of information and determine the authenticity of visa applications and documents to make decisions.
• Exercise sound reasoning and judgement within defined parameters, client service standards, and established procedures and protocols.
• Liaise with internal and external stakeholders on complex operational and administrative matters
• Prepare recommendations for senior staff based on research and well-established policy and practices
• Support risk management strategies and integrity standards in visa processing, including by maintaining knowledge of risk profiles and indicators in caseloads and reporting integrity concerns and trends 
• Investigate the integrity of documents and other information in connection with visa applications and Identify and report integrity concerns and trends and participate in integrity support activities
• Support the Department’s visa reform agenda, including by identifying and implementing business process efficiencies. 

Qualifications/Experience
Essential:

• A requirement of this position is that the applicants to be a citizen of Australia, Canada, New Zealand, the United Kingdom, the United States or a European Union country.
• Applicants must be able to lawfully work and reside in Kenya.
• Self-motivated, outcomes focussed and demonstrated ability to work quickly and independently.
• Experience working with, or the ability to acquire a sound knowledge of, Australian migration legislation and procedures.
• Resilient and able to work and adjust to a quickly changing operating environment demonstrating flexibility, reliability, adaptability, initiative and resourcefulness.
• Well-developed communication, interpersonal and liaison skills, with the confidence to network and communicate with diverse target sectors across the region.
• Demonstrated ability to develop and nurture productive working relationships.
• Proven analytical, research and decision-making skills, including accuracy and attention to detail and the ability to identify integrity risks and trends. 
• Excellent written and spoken communication skills in English.
• Ability to set priorities and organise workloads to achieve outcomes and meet deadlines.
• High degree of personal drive and integrity, and the ability work flexibly and adapt to changing requirements.
• Excellent organisational skills, including the ability to perform under pressure, manage high work volumes and set priorities with a high degree of commitment and initiative,

Desirable:

• Relevant tertiary qualifications and/or experience working in a similar visa processing role.
• Interviewing skills