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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
DESCRIPTION
We are pleased to announce the subject career opportunity within M-Pesa Commercial (M-Pesa Africa) reporting to the Principal Product Manager.
Role Description
M-Pesa, is a pioneering fintech business and global market leader in mobile money. Starting from 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer >50 million active customers financial services, enterprise, merchant and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.
The Commercial Team works with the M-Pesa leadership across our 7 OpCos to co-create the product strategy, drive thought leadership, design new products and features, set commercial priorities with the engineering teams and lead business development for strategic multi-country partnership opportunities. Partnerships are a cornerstone of the M-Pesa vision to become the leading FinTech platform in Sub-Saharan Africa.
As the M-Pesa Business Development manager, you will define the target partnerships roadmap, then build and execute the business development strategy to deliver on this. In addition, you will manage key partner accounts to delight customers and ensure strategic partnerships reach their operational and commercial potential.
You will also be supporting the OpCos to execute on commercial contracts and leverage regional alignment for multi-market frameworks. It will involve developing and maintaining business development material, refining commercial models, liaising with legal and regulatory teams, building and maintaining a business development pipeline, relationship management, inputting key partner needs to the agile development process, sharing best practice on partnership support and helping markets migrate existing relationships to the M-PESA AFRICA platform.
This will involve being able to engage and influence multiple stakeholders, respond quickly to commercial changes, and at times aligning conflicting interests to execute our financial services platform strategy.
Key Role Responsibilities
Business Payments:
Complexity of area/responsibilities:
The portfolio of partners you are responsible for may include payments services providers, global merchants and large local organizations to integrate either via the M-Pesa Open API or our mini app platform.
Additional expertise needed: Due to complex, diversified product areas, the successful candidate needs to have a good understanding of technical channels (solutions maintained include open API’s, Business App, Portal, Digital Onboarding Platform)
*Drive partnership management to support commercial objectives and build a business development pipeline:
Own a portfolio of key strategic accounts and accelerate commercial alignment:
Identify innovation and cost-saving initiatives:
Build governance mechanisms to respond to partners’ needs:
QUALIFICATIONS
Apply if you have:
Desirable:
Knowledge of SAFe (Scaled Agile Framework)
What you can expect from us:
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