Manager Credit Relationships(Retail) - Faulu at Old Mutual Kenya

Introduction

Working closely with the Head of Credit, he/she will ensure all retail loan applications are verified with the employers to confirm the authenticity and ability, retail MOU reviews, relationship and PAR management.

Minimum Requirements

• Business related degree
• 4 years' experience in credit analysis in a Retail Lending environment, debt collection and recovery
• Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages, guarantors, stock, livestock etc
• Knowledge in accountancy will be an added advantage
• Sales and relationship management qualifications
• Corporate relationship management experience
• Passion and experience in dealing with low income communities
• Capacity and willingness to work for long hours and within strict deadlines
• Excellent interpersonal skills and a good team player
• High degree of confidentiality and honesty
• Analytical mind
• Knowledgeable on the financial services sector
• Assertive, proactive and fast in decision making
• Creative, innovative and highly organized
• Physically fit and versatile and able to work on a computer for long hours

Job Specification

KEY MEASURABLE GOALS

• Management of credit risks on retail loans through verification with the employers to confirm the authenticity and ability
• Adherence to internal credit policies and loan administration procedures
• Ensure that the PAR of the Retail Portfolio is within target
• Relationship management of the designated portfolio
• Ensure high turnaround time (TAT) for all retail proposals at the employers
• Ensuring all retail employer relationships are maintained for prompt receipt of loan payments

KEY RESPONSIBILITIES

• Ensure all retail loan applications are verified with the employers to confirm the authenticity and ability.
• Ensure that deduction data advice forms are submitted to the relevant employers and that all loans are fully recovered in order to maintain a quality portfolio.
• Ensure that payment schedules are collected from relevant employers in time to facilitate loan recovery for all disbursed loans.
• Ensure that reconciliation of payments received and the expected installments is up to date for all retail loans.
• Ensure that all posting schedules for payments have been received and handed over to Credit MIS for processing.
• Ensure that all retail relations are well maintained for smooth process flow.
• Review all existing retail relationships and making recommendations to the management to aid quality retail lending.
• Follow up with the branches to ensure fulfillment of ALL Retail MOU sanction conditions and other covenants prior to disbursement of the facilities.
• Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends.
• Ensure that the quality of retail loan book is maintained within set targets.
• Prepare periodic reports on performance of the retail loan book.
• Ensure the team cohesively works to deliver expected objectives.
• Do any other duties that may be assigned by the Management.