Manager – E-Learning and Technical Services at Kenya Revenue Authority (KRA)

JOB PURPOSE

• This role is responsible for Administration of e-learning management System(LMS)

MAIN RESPONSIBILITIES:             

• Assist in the administration of the e-learning management system (LMS)
• Technical support for content development e-learning training/facilitation and maintenance of data back-ups
• Offer support to staff and students about e-learning issues
• Generation of online facilitation reports and other related reports
•  Oversee e-learning systems administration, module development, self- instruction material and e-learning student support system.
• Computer configurations, repairs, maintenance and basic network troubleshooting
• Support the e-learning design team in creating assessments as required, as well as uploading content and resources to the LMS.
• Day-to-day operations and supervision of staff in the unit
• Facilitate implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management.
• Facilitate initiatives to improve ethics, culture and facilitate change management in the unit. 

JOB SPECIFICATIONS

 Academic qualification:

• Degree in Information Technology from a recognized institution. 

Professional qualification:

• CISM(Certified Information Systems Manager) Certification 

Professional experience:

• Minimum five years’ experience in a similar role working with the Moodle e-learning management system