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  • Posted: Feb 5, 2021
    Deadline: Feb 12, 2021
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    The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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    Officer - Web Editor

    Job Summary:  

    The person will be responsible for continuously managing KESRA’s online presence through development and maintenance of the website through web content management. 

    Key Responsibilities:      

    • Maintain the KESRA website to ensure the content is up to date while enhancing User Experience on regular basis.
    • Maintains site appearance by developing and enforcing content and display standards; editing submissions.
    • Monitor Web performance by collecting, analyzing, and summarizing data and trends to inform decision making by management
    • Conduct SEO Optimize on-site content for maximum visibility and ranking in the major search engines, including site structure, as well as page layout and navigation considerations
    • Constant communication with divisions the business to develop and deploy their content. 
    • Develop and ensure web content is of a consistently high standard
    • Design and production of in-house marketing and promotional collateral in line with corporate branding guidelines.
    • Deliver brand collateral to user divisions within the agreed SLAs, requirements and quality
    • Design concepts across all digital assets, eg website, web applications, advertising, electronic newsletters, banners, social media and other digital media
    • Maintain repository of all developed artworks of published materials for ease of reference and retrieval;
    • Liaise with suppliers and printers to ensure artwork production are up to standard in line with brand guidelines.
    • Prepare monthly unit reports of key initiatives, activities, and industry trends to inform decision-making by management.

    Academic and Professional Qualifications            

    • Bachelor’s Degree in Social Sciences, Commerce, Business Administration, Journalism, Marketing or related field.
    • Chartered Institute of Marketing (CIM)
    • Public Relations Society of Kenya (PRSK) 

    Relevant Work Experience Required      

    • Minimum Three  (3) years relevant experience. 

    Skills required   

    • Experience with Content Management Systems (CMS)
    • Experience with web design is an added advantage
    • Experience with HTML and CSS. PHP and SQL preferred (MySQL database)
    • Ability to provide Google Analytics reporting
    • Basic knowledge of Search Engine Optimisation
    • Written and verbal communication skills
    • Basic Computer literacy and skills
    • Excellent organizational skills, accuracy and attention to detail.

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    Officer - Digital Marketing

    Job Summary:  

    • Strategically position the KESRA brand online for a wider reach, customer growth and audience engagement. 

    Key Responsibilities:      

    • Execute digital marketing strategies and tactics in line with the strategic objectives of the School.
    • Execute market intelligence gathering to provide insights into market conditions, pricing, portfolio development, competitor activity and customer behaviour.
    • Manage and execute digital advertising activities and the delivery and evaluation of advertising in priority markets.
    • Plan, prepare and manage online publicity for brand promotion
    • Plan, develop and execute digital campaigns
    • Create, manage and publish original high quality content applying marketing research and development methods to ensure the School is at par with emerging trends and technologies.
    • Monitor Web performance by collecting, analyzing, and summarizing data and trends.
    • Manage all social media accounts ensuring up-to-date, informative, appealing and relevant content.
    • Provide weekly and monthly reports on web traffic and ROI.
    • Any other duties as may be assigned from time to time.

    Academic and Professional Qualifications            

    • Degree in Marketing, Business or related field (added advantage) or Professional Certification in Marketing from a recognized institution
    • Project Management certificate (added advantage)
    • Digital Marketing Training certificate (added advantage)
    • Chartered Institute of Marketing (CIM)
    • Public Relations Society of Kenya (PRSK)

    Relevant work Experience Required      

    • 3 years working experience in a similar position
    • Experience from an academic institution will be an added advantage. 

    Skills Required  

    • Ability maintain a two-way dialogue with others on work and results
    • Clear communicator
    • Should know customer service principles and procedures
    • Keen understanding of internet trends
    • Ability to write in a way that resonates with various audiences
    • Attention to detail

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    Officer e-Academy

    JOB PURPOSE

    • To upload course content, carry out hands-on course development and support delivery of eLearning courses and programs through advising them on the capabilities of the LMS in the delivery of the online courses.

    MAIN RESPONSIBILITIES:             

    • Site and Course Administration - Uploading course content into LMS.
    • Technical concerns related to course materials, managing user-acceptance testing (UAT) for newly introduced or modified content
    • Content Development – Developing interactive media-rich training materials that include sound instructional design methodology including presentations, participant guides, learning activities, practice exercises, and hand-outs.
    • Developing design specifications, conducting quality assurance reviews, and evaluating learning using formative evaluation techniques
    • Training and online support – Collaborating with course lecturers on the design and development of online courses and train course lecturers on topics related to online learning design, effective online teaching practices, and technology integration.
    • Administrative duties– Taking charge of content development and project management as the team leader.
    • Managing multiple projects and tracking progress, adhering to production
    • Schedules, within budget, resources, and time parameters
    • E-Learning Portal Administration - Managing and administering the University Learning
    • Assisting the Course Developers with a transition of course materials from an existing face-to-face paper based courses to interactive eLearning courses, and uploading them to Moodle learning management system.
    • Working to improve course access accessibility, aesthetics and usability.
    • Maintaining the LMS serving several users and supporting all on-site and off-site system users
    • Demonstrating understanding of the purpose and capabilities of a Learning Management System (LMS) from a theoretical, hands-on, application and strategic focus 
    • Carrying out appropriate capacity building for staff on use of various tools in Moodle for effective content development and delivery
    • Undertaking any other tasks as assigned by the eLearning systems manager and the Principal of the Ecampus

    JOB SPECIFICATIONS

    Academic qualification:

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field

    Professional qualification:

    N/A

    Professional experience:

    • At least two (2) years’ work experience in similar role in a busy environment. 

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    Supervisor - Instructional Design

    Job summary:   

    The job holder is responsible for Creating, engaging learning activities and compelling course content  

    Key responsibilities:       

    • Work with subject matter experts to identify target audience’s training needs
    • Set instructional end goals and create content that matches them
    • Visualize instructional graphics, the user interface and the finished product
    • Analyze and apply trends and best practices in learning technologies and instructional design
    • Meeting and liaising with clients to discuss briefs, requirements and project progress
    • Identify and recommend innovative instructional designs
    • Producing, demonstrating and receiving feedback about ideas
    • Creating multimedia designs in liaison with animators, programmers, writers, video & podcast producers, sound engineers and artists
    • Design and revamp both new and established learning models
    • Work with subject matter experts to identify target audience’s training needs
    • Visualize instructional graphics, the user interface and the finished product
    • Analyze and apply trends and best practices in learning technologies and instructional design
    • Developing and using skills and expertise in appropriate design packages such as Photoshop, In Design and After Effects
    • Design instructional management systems
    • Provide exercises and activities that enhance the learning process
    • Create supporting material/media (audio, video, simulations, role plays, games etc)
    • Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
    • Keeping up-to-date with technological and software developments
    • Testing products for errors and making amendments.
    • Evaluate new eLearning materials

    Academic and Professional qualifications           

    • Bachelor's degree in Information Science, Information Management Systems, Education or any other related fields 

    Relevant work experience required       

    • At least three years’ experience working with the Moodle e-learning management system 

    Skills required   

    • Computer proficiency
    • Excellent written and oral communication skills
    • Understanding of varied learning styles
    • Knowledge of assessment and evaluation methods
    • Teaching or training background beneficial.

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    Assistant Manager – E-Learning and Technical Services

    JOB PURPOSE

    • Responsible for providing technical expertise to assist professional work groups in the area of developing new e-learning courses and revising e-learning courses.

    MAIN RESPONSIBILITIES:             

    • Guide project team to design and develop compliant e-learning platform
    • Oversee uploading and configuration of e-learning content into KESRA E-campus portal
    • Integrating emerging instructional methods and technologies into E-campus portal
    • Supervise creation of multimedia products using a variety of software programs, primarily in Microsoft PowerPoint, Microsoft Word, Adobe Creative Cloud, and Adobe Captivate
    • Integrating emerging instructional methods and technologies into E-campus portal
    • Provide technical expertise to Manipulate and edit digital imagery, video and incorporate graphics, and effects
    • Oversee creation of images and animations that identify a concept or convey a message utilizing Adobe Photoshop and/or Adobe InDesign
    • Develop graphics for classroom-based training, online training, and websites
    • Creating multimedia products using a variety of software programs, primarily in Microsoft PowerPoint, Microsoft Word, Adobe Creative Cloud, and Adobe Captivate
    • Manipulate and edit digital imagery, video and incorporate graphics, and effects
    • Create images and animations that identify a concept or convey a message utilizing Adobe Photoshop and/or Adobe InDesign
    • Develop graphics for classroom-based training, online training, and websites
    • Select colours, images, text style, and layout that are professional and convey a specific message
    • Develop instructor guides, student guides, and Microsoft PowerPoint presentations.
    • Apply creative design to the discipline of instructional design with an emphasis on multimedia
    • Develop instructional programs that leverage new technologies and multimedia

    JOB SPECIFICATIONS

    Academic qualification:

    • Degree in Information Technology from a recognized institution.

    Professional qualification:

    • CISM(Certified Information Systems Manager) Certification

    Professional experience:

    • Minimum four years’ experience in a similar role working with the Moodle e-learning management system

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    Manager – E-Learning and Technical Services

    JOB PURPOSE

    • This role is responsible for Administration of e-learning management System(LMS)

    MAIN RESPONSIBILITIES:             

    • Assist in the administration of the e-learning management system (LMS)
    • Technical support for content development e-learning training/facilitation and maintenance of data back-ups
    • Offer support to staff and students about e-learning issues
    • Generation of online facilitation reports and other related reports
    •  Oversee e-learning systems administration, module development, self- instruction material and e-learning student support system.
    • Computer configurations, repairs, maintenance and basic network troubleshooting
    • Support the e-learning design team in creating assessments as required, as well as uploading content and resources to the LMS.
    • Day-to-day operations and supervision of staff in the unit
    • Facilitate implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management.
    • Facilitate initiatives to improve ethics, culture and facilitate change management in the unit. 

    JOB SPECIFICATIONS

     Academic qualification:

    • Degree in Information Technology from a recognized institution. 

    Professional qualification:

    • CISM(Certified Information Systems Manager) Certification 

    Professional experience:

    • Minimum five years’ experience in a similar role working with the Moodle e-learning management system

    go to method of application »

    Supervisor - Tax and Customs Administration

    Job summary:   

    • Provide academic and administrative support to academic staff and students in the faculty in the areas listed below

    Key responsibilities:       

    • Lecture planning
    • Provide high quality teaching and conduct tutorials that lead to exceptional student experiences
    • Develop and deliver innovative and flexible range of learning techniques and teaching materials in the field of tax and customs
    • Curriculum development and review
    • Assessing students
    • Setting, Moderation and invigilating examinations
    • Maintain assessment records and provide information to stakeholders
    • Writing research papers and other publications
    • Participate in Course development and development of new programmes
    • Supervising student research
    • Consultancy and corporate training
    • Participate in  conferences, workshops and seminars

    Academic and Professional qualifications             

    • Must have at least a Second Class(Upper Division) Bachelor’s degree in the relevant field
    • Graduate Trainee or Postgraduate training in Tax or Customs Administration
    • Must be registered to a relevant professional body 

    Relevant work experience required       

    • Must have at least three (3) years’ experience in applied Tax or Customs Administration

    Skills required   

    • Communication and presentation skills
    • Interpersonal skills
    • Organization skills

    go to method of application »

    Lecturer - Tax and Customs Administration

    Job summary:   

    • Provide academic and administrative support to academic staff and students.

    Key responsibilities:       

    • Lecture planning
    • Provide high quality teaching and conduct tutorials that lead to exceptional student experiences
    • Develop and deliver innovative and flexible range of learning techniques and teaching materials in the field of tax and customs
    • Curriculum development and review
    • Assessing students
    • Setting, Moderation and invigilating examination
    • Maintain assessment records and provide information to stakeholders
    • Writing research papers and other publications
    • Participate in Course development and development of new programs
    • Supervising student research
    • Consultancy and corporate training
    • Participate in  conferences, workshops and seminars

    Academic and Professional qualifications             

    • Must possess a Bachelors degree of Second Class Upper division in a relevant field
    • Graduate Trainee or Postgraduate training in Tax or Customs Administration
    • Must be actively affiliated to a professional body 

    Relevant work experience required       

    • Must have at least four (4) years’ experience in applied Tax or Customs Administration

    Skills required   

    • Communication and presentation skills
    • Interpersonal skills
    • Organization skills

    go to method of application »

    Assistant Manager - Executive Secretariat

    Responsible for:

    • CEO’s office management, logistical and administrative support.

    Duties and Outputs

    1. Serve as the first point of contact to answer, screen and transfer incoming calls as well as office visitors.
    2. Draft and edit correspondence, communications, presentations and other documents on behalf of the CG
    3. Facilitate travels for the CG’s, board of directors and staff 
    4. Facilitate procurement and maintain office supply inventories
    5. Make logistical arrangements for meetings/divisional activities
    6. Compiling lists of names and addresses that are useful to the organization, including those of appropriate officials or officers of voluntary organizations.
    7. CG’s office management

    Minimum qualifications

    • A degree from a recognized university
    • Qualification and experience in business administration  

    Minimum years of experience

    • At least four (4) years progressive work experience in the areas business administration and executive support in which one (1) should be at Supervisory level

    Competencies required for this Role

    • Strong writing, typing and computer skills
    • Great time-management and multitasking abilities
    • Honesty and integrity of character.
    • Good planning, organizational and analytical skills
    • Resilient, focused and results oriented
    • Excellent oral and written communication, presentation and interpersonal skills
    • Ability to build and maintain strong relationships

    go to method of application »

    Chief Manager - Executive Support

    Responsible for:

    • Overall management of operations in the CEO’s office.

    Duties and outputs:

    • Develop and implement all necessary policies and procedures to ensure that operations within the CEO’s office achieve desired objectives.
    • Planning including CEO’s calendar of appointments, budgets, procurement and training plans including implementation of the plans and maintenance of records.
    • Maintain an effective working relationship with top management for effective co-ordination of activities in support of corporate objectives.
    • Travel management.
    • Management of correspondences in the CEO’s office.
    • Provide administrative and secretarial support.

    Minimum qualifications

    • A degree from a recognized university.
    • Qualification and experience in areas of governance, business administration and reporting.

    Minimum years of experience

    • At least seven (7) years progressive experience in the areas of governance, business administration and reporting, three (3) of which must be at management level.

    Competencies required for this Role

    • Honesty and integrity of character.
    • Good decision making capabilities 
    • Good planning, organizational and analytical skills
    • Resilient, focused and results oriented
    • Excellent oral and written communication, presentation and interpersonal skills
    • Motivated, dynamic and dedicated team player

    Method of Application

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