Manager – M-PESA Global Payments at Safaricom Kenya

DESCRIPTION

We are pleased to announce the vacancy for Manager – M-PESA Global Payments within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to Senior Manager – M-PESA Universal Payments, the position holder will responsible for driving M-PESA online penetration by executing partnerships with relevant payment service providers as well as implementing the global payments strategy. This involves direct merchant business development to enable acceptance of M-PESA by global merchants. The incumbent will play a pivotal role in enabling M-PESA customers to transact online having a great impact on millions of customers, entrepreneurs and businesses.

Job Responsibilities

• Develop and manage the M-PESA Global Payments strategy from strategic planning through to tactical execution
• Guide the business in the growth of M-PESA Global Payments
• Support the execution of M-PESA Africa online payments strategy at both Opco and group levels
• Coordinate the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact
• Actively seek-out PSPs and pitch on M-PESA as the preferred payment option
• Negotiate agreements with PSPs, working together with the respective legal teams
• Manage the relationship with the PSP throughout integration and post-launch
• Target top-online merchants to pitch the M-PESA Global Payments proposition
• Work together with M-PESA teams to create right incentives for merchant acceptance of M-PESA Global Payments services
• Support & guide integration process of the merchant, and post-live activation
• Collect feedback from key stakeholders including customers, PSPs, merchants, etc. to improve M-PESA Global Payments services
• Keep up to the latest trends to ensure M-PESA’s solution is at the forefront of user experience, safety and technical capability
• Work with the relevant teams to enhance / develop the required solutions
• Support the local markets in acquiring local SMEs online and providing them M-PESA Acceptance
• Activate the local start-up scene to boost M-Pesa Acceptance
• Drive commercial rationalization of the service roadmaps
• Lead on best practice sharing and provide leadership within the M-PESA Teams.
• Monitor market insights (market intelligence) and competitor activity within the payments sector to support overall business strategy and support decision making.
• Working closely with the corporate security teams ensure proper due diligence and compliance monitoring on existing and new partners and payment processes
• Drive deeper relationships with the regulator to ensure approval of new products and services in the M-PESA Global payments vertical
• Monitor market insights (market intelligence) and competitor activity within the payments sector to support overall business strategy and support decision making.

QUALIFICATIONS

Job Requirements

• Relevant University Degree. 
• 3 years of professional experience with at least 2 years in online payments – either from Merchant or Payment Service Provider
• Strong knowledge on the way PSPs and merchants operate in online payments
• Bonus: strong personal network of payment managers at top global merchants
• International experience and multicultural sensitivity
• Analytical bent of mind, structured thinker with strong business acumen
• Self-starter with exceptional people, presentation and communication skills