Manager, Strategy Enablement & Business Support at Standard Bank Group

JOB PURPOSE

• The purpose of the role is to provide support to the Head of CIB Kenya in business planning, administration, strategy execution and risk management, covering the CIB business units namely Client Coverage, Transactional Products and Services (TPS) Global Markets and Investment Banking.

The core functions of the role are:                         

• Strategy Enablement & Execution:  Support the Head of CIB in the preparation of key strategic documents, tracking performance against set targets and coordinating the various CIB units to ensure delivery against the set objectives, and implementation. This includes actively participating with the CIB Manco for the formulation of the key strategic intent and using strategic level thinking.
• Business Planning Support: Support the Head of CIB in the business planning and monitoring activities, coordinating with the various teams and stakeholders to ensure activities are aligned to the overall bank and CIB strategy. This includes all types of administrative support that is required by the Head of CIB on a day-to-day basis.
• Risk Management Support and Coordination: Responsible for coordinating first line risk management support for the CIB Business, driving the risk agenda through the various business units, maintaining the CIB risk dashboard and championing proactive risk culture development and embedment within the CIB business. This includes maintaining and actively following up on a tracker for all pending Audit and Compliance matters as well.

Business Planning

• Support the Head of CIB with the Execution and monitoring of strategy against set targets.
• Coordinate and support the overall budget planning activities across the key CIB functions in coordination with the product Heads.
• Ensuring the preparation of clear strategic and associated documents that outline the strategic intent and direction of the CIB business as well as being actively instrumental in understanding and contributing towards formulating of this strategy.

Business Performance Management Monitoring, Administrative Duties and Reporting

• Preparation and analysis of CIB input to Board and Exco Packs (Monthly, Quarterly, Mid-year & Annual ) and follow-through actions.
• Preparation of quarterly presentations of performance against budget, strategy update-Architecture updates for Quarterly staff feedback sessions
• Coordination and Preparation of CIB EXCO packs, minute taking and actions follow-through
• Analysis & Preparation of CIB Kenya input to CIB Africa Regions Manco
• Support the CIB Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.
• Undertake ad hoc and thematic research across the CIB network, analyse and interpret the results making inferences and recommendations as required.
• Support the business performance review process by tracking and analysing readiness and performance against the business targets and strategic goals.
• Support the business planning process across CIB teams to ensure full alignment of activities and business plans are evidence-based.
• Benchmark performance against competitors and market trends and make recommendations on key performance drivers.
• Participate in and coordinate CIB EXCO and other committees. This includes the administrative functions of minute taking, drafting of the agenda as well as noting and tracking of action items.
• Assisting the Head CIB in all administrative tasks which include, but are not limited to, preparation of any reports, travel arrangements for Head CIB, filing of claims and maintaining of minutes/registers etc.
• Responsible for coordinating and calling of all required CIB related Governance meetings including the CIB Leadership Council, CIB Manco Meetings
• Responsible for the logistical coordination of all CIB Head related activities such as team buildings, strategy sessions etc.

Continuous Improvement

• Undertake research on new business continuous improvement initiatives across CIB
• Analyse and identify metrics for continuous improvements.
• Conduct post Implementation benefits review of productivity improvement solutions to ensure client and business requirements are met.

Governance and Risk Management

• Responsible for consolidated reporting on all aspects of Risk management for the Wholesale Clients business unit, covering but not limited to: Operational Risk, Business Resilience, Credit Risk, Data and Information Risk, Market Risk, Third-party / Outsourcing Risk, Cyber Risk, Financial Crime Risk, Model Risk, Market Risk, Credit Risk, Legal Risk, Internal & External  Assurance (Audit Performance), Regulatory Compliance Risk, Client Risk, Conduct Risk (Compliance), Reputational Risk, People Risk, Physical Assets, Safety & Security Risk . This includes maintaining and actively tracking all Audit and Compliance related matters with the respective Business Units.
• Understanding and evaluating, with the support of second line risk coaches and the business unit champions, the applicability and materiality of all the risks in the CIB business unit.
• Championing proactive risk culture development and embedment within the CIB business unit including appropriate awareness campaigns, promoting open discussion regarding risk for all the risk types
• Convening and in liaison with the Head of CIB, chair Risk management forums for the CIB business unit. These forums will deliberate on risk matters at the BU-level, ensuring that key risk exposures are addressed effectively
• Coordination of all risk related matters including liaising with Internal Audit, Non-Financial Risk, Compliance and other second and third line risk stakeholders to ensure closure of risk issues, and that risk environment within Wholesale Clients remains at acceptable levels.
• Oversight and reporting on overall CIB Business Risk and Compliance i.e. Key Risk Indicators (KRI) and Risk and Control Self Assessments (RCSA) processes.
• Leading the CIB Business Continuity Management (BCM) coordination and update of BCM plans and call tree
• Reviewing, managing and reporting of RCSA process and breaches.

Administrative support

• Maintain and update the calendar and schedule of recurrent meetings for the Head of CIB.
• Stationery Management-Manage the reorder levels for stationery, control the access and use of stationery.
• Office Organization-Manage the cleanliness and orderliness in the floor. Manage the subordinate staff assigned to first floor.
• Leave management for CIB Manco on behalf of the Head of CIB

General Coordination and Communication

• Coordinate distribution activity scheduling and management.
• Provide support to formal corporate performance review meetings where necessary.

QUALIFICATIONS
Minimum Qualifications

• Type of Qualification: Post Graduate Degree
• Field of Study: Business Commerce

Experience Required

• Business Management
• Business Support
• 5-7 years
• The role requires a seasoned, holistic professional with considerable business acumen and understanding of the organisation and industry, gained from a track record of 5+ years in advisory roles, who is capable of providing insights and guidance to the executive.
• 5-7 years
• The role requires an experience professional with a sound understanding of local, regional and international economic forces, gained through research and insights gained in key strategic roles.

ADDITIONAL INFORMATION
Behavioral Competencies:

• Developing Expertise
• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Examining Information
• Generating Ideas
• Pursuing Goals
• Seizing Opportunities
• Taking Action
• Team Working
• Valuing Individuals

Technical Competencies:

• Client Retention
• Customer Understanding (Business Banking)
• Economic Research
• Product and Services Knowledge
• Project Definition
• Strategic Planning and Reporting