Managing Director at Center for Strategy and Management Ltd

• The Managing Director will provide strategic leadership to drive business growth, profitability, and operational excellence at the firm. Reporting to the Group Head of Finance & Operations, the MD will oversee strategic planning, business development, financial management, and operational efficiency, while ensuring the delivery of high-quality travel services that set the company apart in the competitive travel and tourism industry.
• This role requires a visionary leader with strong business acumen, proven industry experience, and the ability to inspire a high-performing team while building strong partnerships with clients and stakeholders.

DUTIES AND RESPONSIBILITIES

• Strategic Leadership & Growth: Develop and implement strategies to grow the business, enhance profitability, and elevate customer experience.
• Business Development: Identify new markets, expand service offerings, and establish partnerships to strengthen the company’s market positioning.
• Operational Excellence: Ensure efficient delivery of travel services, uphold service standards, and drive operational efficiency across all departments.
• Risk & Compliance: Oversee compliance with local and international tourism regulations and ensure effective risk management systems.
• Financial Oversight: Monitor financial performance, drive cost efficiency, and ensure profitability.
• Team Leadership & Culture: Inspire and lead staff, building a customer-centric, innovative, and high-performance organizational culture.
• Stakeholder Engagement: Build strong relationships with clients, regulators, partners, and industry bodies.
• Market Representation: Represent the firm at industry events, trade shows, and networking forums to enhance brand visibility and attract new clients.

QUALIFICATIONS AND EXPERIENCE 

• Bachelor’s degree in Business Administration, Tourism Management, Hospitality, or related field.
• Minimum of 3 years’ progressive leadership experience in tours & travel, hospitality, or aviation sectors.
• Strong financial and business acumen with a proven track record of driving growth and profitability.
• Demonstrated leadership and team management skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• In-depth knowledge of the travel and tourism industry, including trends, regulations, and customer expectations.
• Experience in digital transformation and technology adoption in travel services (desirable).
• Strong understanding of corporate travel, conferencing logistics, and industry best practices.
• Expected Start Date: 1st November 2025