Retirement benefit schemes are established to provide benefits to members in retirement. The Retirement Benefits Authority was established to regulate and oversee the growth of the schemes for the benefit of members.
The retirement schemes serve among others the following objectives;
i) Payment of benefits to members on attainment of retirement age
ii) ...
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Obtaining and evaluating all relevant data to handle complaints and inquiries; and
Recording details of comments, enquiries, complaints and actions taken.
Distributing marketing materials;
Participating in marketing events;
Ensuring the safekeeping of marketing promotional materials;
Undertaking daily administrative tasks on customer service;
Monitoring and updating social media platforms;
Answering phone calls from customers and responding to customer inquiries and complaints;
Providing customers with the service and product information;
Completing call notes and call reports as necessary and updating them in the system;
Education Requirements
Bachelor’s Degree in any of the following disciplines: Social Sciences, Business Administration, Marketing or related field from a recognized Institution;
Knowledge Requirements
Proficiency in computer applications; and
Fulfilled requirements of Chapter 6 of the Constitution
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