Security Awareness Training and Simulated Phishing Platform at Micro Enterprises Support Programme Trust (MESPT)

OBJECTIVE OF THE ASSIGNMENT

The objective is to solicit applications for a Security Awareness training and Simulated Phishing platform (KnowBe4) that will help us improve cybersecurity awareness within the organization.

KEY FEATURES OF THE KNOWBE4 SOLUTION

Baseline Testing

• Ability to provide baseline testing to assess the Phish-prone percentage of users through a simulated phishing attack.

Training Content

• A library of security awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.

Simulated Phishing

• Automated simulated phishing attacks with templates

Engaging, Interactive Browser-based Training

• Interactive training that gives users a fresh new learner experience that makes learning fun and engaging.

Assessments

• Ability to find out where users are in both security knowledge and security culture to help establish baseline security metrics.

Custom Phishing Templates and Landing Pages

• Ability to customize scenarios based on personal information and include simulated attachments to create targeted spear phishing campaigns.

Phish Alert Button

• A safe way to forward email threats to the ICT team for analysis.

Security Roles

• Ability to define combinations of level of access and administrative ability that specific user groups should have.

Advanced Reporting Feature

• Reports to provide holistic views and detailed reporting on key awareness training indicators over time.

KEY DELIVERABLES

1. MESPT subscription to Knowbe4
2. Knowbe4 customized to MESPTs requirements.

Assignment Timelines

• MESPT staff should start using knowbe4 by March 2023.

Institutional Arrangement

The vendor will work with the ICT manager to customize the solution.