National Consultant - Digital Skills and Online Freelancing Trainer at International Trade Centre

DESCRIPTION OF DUTIES/RESPONSIBILITIES

• The Consultant will work under the overall supervision of the ITC Chief of the Women, Youth and Vulnerable Communities Section (WYVC). He/she will closely be supported by REMI National Coordinator and Reporting and Communication Consultant.

The Individual Consultant will carry out the following activities:

• Review, adapt and enrich the existing training content and develop an updated training curriculum relevant to the participants of digital and online freelancing in Kakuma.
• Develop a content delivery plan (timetable for each content module, learning objectives) and learner’s assessment tools for sequencing the content and assessing learning outcomes.
• Provide digital upskilling training on technical skills and online freelancing to local trainees.
• Provide interactive and customized online freelancing and digital mentorship support to learners through in-person sessions on technical areas such as opening online work accounts, bidding for online jobs, client communication and quality assurance, etc.
• Compile a database of potential local and international clients and provide market connections and linkages to youth trained in the digital services value chain.
• Conduct collection and compilation of reporting information on online freelancing mentorship and related mentorship support.
• Support continuous learning by collecting feedback from participants, identifying gaps, documenting best practices, and providing inputs to the project team to help tailor the upskilling and mentorship support activities as needed.
• The Consultant is obliged to provide full access to ITC external and internal auditors to documents and information. In addition, the contractor shall comply with any audit undertaken in line with the financial regulations and rules of the United Nations.
• Copyright Clause: The Consultant has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC.
• Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required.

EXPECTED OUTPUTS AND TIMELINES

• Output 1: Updated Digital Upskilling and Online Freelancing Training manual developed and shared by 30.10.2023.
• Output 2: Digital Upskilling and Online Freelancing Training for first cohort of learners satisfactorily delivered by 30 November 2023.
• Output 3: Interactive and in-person technical and online freelancing mentorship support for first cohort of trainees provided by 15 December 2023.
• Output 4: Comprehensive data for reporting of digital upskilling training and mentorship support for first cohort collected and compiled by 30 December 2023.
• Output 5: Lessons learned and feedbacks in upskilling and mentorship support for cohort 1 documented and shared by 20 January 2024.
• Output 6: Database of clients and pipelines of jobs in Kenya and internationally for trainees developed by 30 March 2024.

TRAVEL: The position will be based in Kakuma with a possibility to travel within Kenya
REQUIREMENTS:
EDUCATION:

• Bachelor’s degree in Computer Science, Information Communication & Technology (ICT) or any other relevant areas.
• Technical Diploma with extensive relevant experiences may be accepted in lieu of the university degree.

REQUIRED EXPERIENCE:

• 3-4 years of progressive experience working in digital-related fields required.
• Experience working with displaced populations in Kenya particularly with youth in the digital services value chain is required.
• Familiarity with developing, facilitating and delivering trainings online and in person is required.

ADDITIONAL EXPERIENCE:

• Good contacts and existing networks in the online freelancing sector in Kenya are desired.

SKILLS:

• High proficiency in computer skills, particularly MS Office is required.
• Ability to work independently, with flexibility and deliver results under time pressure is desired.
• Excellent verbal and written communication is desired.
• Proven planning and facilitation acumen are required.
• Ability to work as a team player in a project with different partners involved is desired.
• Strong attention to detail is desired.

LANGUAGE:

• Written and spoken fluency in English and Swahili are required.