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  • Posted: Sep 15, 2023
    Deadline: Sep 27, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
    Read more about this company


    NBK Senior Relationship Manager, Infrastructure

    Job Description

    • Implement the Infrastructure, Oil, Energy, Transport & Manufacturing Banking Business Development initiatives in line with the Bank strategy and business growth plan.
    • Identify opportunities for growth and new business acquisition through market research, analysis and networking.
    • Develop, grow and maintain a strong client and transaction pipeline and convert these to businesses that achieve customer satisfaction, the banks financial budgets and strategic goals.
    • Actively market and drive the uptake of the Infrastructure, Oil, Energy, Transport & Manufacturing Banking services and products to new and existing clients. Identify opportunities for cross-selling of relevant products and services.
    • Ensure day-to-day client relationship management and engagement with customers to foster a good and lasting business partnership of the customer and the Bank.
    • Promote excellent customer experience by driving and advocating customer requirements through the various functions in the bank to deliver high service standards that delight the bank’s customers.
    • Ensure full compliance with Infrastructure, Oil, Energy, Transport & Manufacturing Banking standards while adhering of the Bank’s policies and procedures.
    • Partner with Regional Management, Branch Management teams and Support Functions to increase market share of the Infrastructure, Oil, Energy, Transport & Manufacturing Banking segment with regard to customer numbers, products, service consumption and revenues while proactively reducing the non-performing loan book.
    • Collaborate with Branch Managers and ensure to drive account utilization and sustainable deposits.
    • Drive transactional income from Infrastructure, Oil, Energy, Transport & Manufacturing Banking clients through effective customer service and cross selling the Bank’s products and services.
    • Establish profitable banking relationships with Infrastructure, Oil, Energy, Transport & Manufacturing Banking clients by providing high quality banking and other financial services where the Bank operates 
    • Provide feedback to Management on Infrastructure, Oil, Energy, Transport & Manufacturing Banking market analysis and segmentation with regards to products, credit risk evaluation and customer feedback among others.
    •  In liaison with other stakeholders, ensure quality portfolio management by effective identification of risks and their mitigations.
    • Conduct preliminary credit reviews and make recommendation for new and existing facilities in line with the Bank’s credit policy and Infrastructure, Oil, Energy, Transport & Manufacturing Compliance guidelines.
    • Regularly monitor performing/non performing accounts within the assigned portfolio.
    • Support and coordinate post disbursement loan monitoring.

    Method of Application

    Interested and qualified? Go to KCB Bank Kenya on to apply

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