Online Sales Executive - Nairobi CBD at Brites Management

Duties and Responsibilities

• Manage online product listings, ensuring all products are accurately described and priced.
• Handle customer inquiries regarding auto spares, offering recommendations based on their needs.
• Process online orders efficiently, coordinating with the logistics team for timely deliveries.
• Engage with potential clients through online platforms and social media to promote our products.
• Analyze sales data to identify trends and potential areas for growth.
• Collaborate with the marketing team to develop strategies for online promotions and campaigns.
• Stay updated with the latest in auto parts and industry trends.
• Proven experience in online sales, preferably in the auto spares sector.
• Engaging with customers to resolve customer service issues create positive opportunities and customer retention
• Generating new leads and liaising with sales team to ensure they all convert to business.
• Monitor competitor activities, market trends, and emerging technologies in the e-commerce and auto spares sectors to recommend strategic actions

Key Requirements Skills, experience and qualification

• Bachelor's degree in Marketing, Communications, Business Administration or a related field
• Proven experience as an Online Marketing Executive or a similar role
• Excellent understanding of digital marketing concepts and best practices
• Demonstrated knowledge of SEO, SEM, PPC, and email marketing
• Experience with social media and content marketing
• Strong problem-solving skills and creativity
• Excellent written and verbal communication skills
• Ability to work collaboratively in a team environment
• Attention to detail and ability to manage multiple projects simultaneously