Operations and Business Development Manager at Career Management Centre

Key Responsibilities:

• Clinic Operations and administration Management: Oversee all clinic operations, including staff reporting time, productivity, and administrative tasks.
• Customer Service: Ensure high-quality patient service and address any service-related issues promptly and effectively.
• Debt Collections: Manage and follow up on debt collections mostly with insurance health cover providers to maintain financial health and stability.
• Staff Management and Leadership: Supervise and support clinic staff, ensuring adherence to clinic policies and performance standards.
• Relationship Building: Develop and maintain strong relationships with patients, suppliers, and other key stakeholders.
• Business Development: Identify and implement strategies to drive business growth and improve clinic services.

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Management, or a related field.
• 5+ Proven experience in operations management within a healthcare setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office and clinic management software.