Outlet Manager at Sarova Hotels

What You’ll Do You will be the heartbeat of the bar and restaurant—driving its energy, shaping its personality, and ensuring every guest walks away delighted.

Responsibilities

Brand & Experience Leadership

• Own the outlet’s vibrancy; events, partnerships, ambience, and guest engagement.
• Bring fresh, exciting ideas to life—concepts, promotions, entertainment collaborations, and seasonal campaigns.
• Work with Marketing to tell compelling stories across digital and social platforms.

Revenue & Performance Excellence

• Lead outlet P&L, menu engineering, and revenue-boosting strategies.
• Deliver four+ standout promotions per year across digital and inhouse channels.
• Track REVPASH, APC, guest spend, and booking patterns to drive continuous growth.
• Partner with Operations, F&B, Sales, and the Executive Chef to maximise yield and elevate the dining experience.

Event & Experience Curation

• Oversee décor, layout, signage, and event setups to ensure brand-perfect execution.
• Craft captivating event descriptions for web and social use.
• Prepare monthly ROI, revenue, trend, and competitor analysis reports.

Qualifications

• Bachelor’s degree in Hospitality, Restaurant Administration, Business, or related field.
• 4+ years’ managerial experience in Food & Beverage or hospitality operations.
• Strong communication, interpersonal, and analytical skills.
• Highly organised—able to multitask, prioritise, and manage complex projects with grace.
• Crazy affinity for learning.
• Flexibility to work late nights, weekends, holidays.
• A team-centred mindset with the ability to work independently when needed.
• Must have successfully managed a stand-alone bar and restaurant with unbelievably high turnovers!