Partner Operations Analyst at Glovo

Your Work-life Opportunity

• Join us as a Partner Operations Analyst and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
• Partner operations are key for Glovo’s marketplace. We are looking for a Data Analyst (Partner Operations) who has data-driven objectivity while thinking outside of the box, in such a way that they carry out projects that seem impossible until they come true.
• You will be in charge of the operational excellence of our Partners from the moment when they are onboarded on our platform, while making sure we help them grow in a healthy way.
• Contribute to growth opportunities for small and medium enterprises seeking a foothold in the digital economy!

Be a Part Of a Team Where You Will

• Work with local team to solve some of the toughest problems facing e-commerce today - long delivery times, infrastructure issues, etc.
• Provide analytical support to local teams on challenges with store and restaurant performance and offer creative, high-impact solutions to tackle them
• Lead the implementation of processes to guarantee Partners operational excellence across cities and assess their impact
• Improve customer experience by reducing preparation and delivery time
• Own dashboards and build new tools to improve the visibility of metrics in the department
• Obsessively track impact of our projects
• Understand local business needs, and put yourself in the skin of the Partners - understand who they are
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You Have

• Bachelor in Engineering, Maths or any technological domain
• Passionate about analytics: you enjoy deep diving into problems to find the root cause
• Problem-solving skills: no problem is too small or too big
• Excel proficiency
• Knowledge in SQL
• Some experience in Python and JavaScripts is a plus
• Exceptional verbal and written communication skills (English is a must)
• Proactive, organized, and obsessed with details
• An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Life & Work Insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Discounted gym memberships
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit
• External learning budget

What You’ll Find When Working At Glovo

• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance