The Payments Platform Delivery Head’s role is to work closely with senior stakeholders and industry partners to plan and drive the implementation of the Group Payments program. The ideal candidate will be accountable for the payments programme deliverables across multiple work steams, maintaining pace, execution, and direction. They will drive in-depth understanding of the customer to deliver a ‘one customer’ view with respect to payment solutions including identifying customer pain points, gathering customer feedback/input on payment solutions etc.
Managing conflicting priorities and inter-dependencies and advising multiple project work streams on the course of action as appropriate is an integral deliverable for the incumbent. They must ensure collaboration between stakeholders (Data, Technology teams, Risk, Channels, Products etc.) to identify, define, specify, and deliver solutions that meet customer needs. Similarly, collaboration with strategic partners (private or corporate customers, financial intermediaries, telcos etc.) across Africa is an integral part of this role so as to enrich customer experience across the customer lifecycle for payments solutions.
You will also play an integral role in ensuring the success of the Group payments programme.
Formal Education & Certification
Bachelor’s Degree in information technology, engineering, finance, or related field required. MBA in addition is preferred.
Knowledge & Experience
Learn how to get a job in any industry you want. Buy 72 Hours to The Job You Love
Join our happy subscribers