Pesapap Digital Sales Representative at Family Bank Ltd

Key Responsibilities:

• Identify and pursue sales opportunities for PESAPAP Digital Limited’s enterprise software solutions.
• Build and maintain relationships with prospective and existing clients across multiple sectors.
• Conduct product demonstrations and presentations to prospective clients.
• Support marketing initiatives aimed at promoting product awareness
• Conduct structured training sessions for clients and users on system functionality and usage.
• Develop training materials including user manuals, training guides and product documentation.
• Support client onboarding processes during solution implementation.
• Ensure clients fully understand system features and operational processes.
• Maintain strong relationships with enterprise clients and stakeholders.
• Provide ongoing support and guidance to clients on system usage and enhancements.
• Gather client feedback to support product improvement and service delivery.
• Track and report on sales activities, customer engagements and training outcomes.
• Maintain records of client training sessions and system adoption metrics.
• Provide insights to management on market trends and customer needs
• Assist in negotiating and closing sales opportunities.
• Maintain an updated sales pipeline and support revenue generation efforts.
• Any other official duty as may be assigned by management

Qualifications & Experience:

• Bachelor’s Degree in Marketing, Business Administration, Information Technology, Business Information Systems or related field.
• Professional Certifications (Desirable)
• Sales and marketing certifications
• Digital marketing certifications
• Customer relationship management (CRM) certifications
• Training facilitation or instructional design certifications
• Fintech or digital banking related training

Key Competencies:

• Minimum 2 years’ experience in sales, client engagement, training or business development roles.
• Experience promoting or selling technology products, enterprise software or SaaS solutions will be an added advantage.
• Experience conducting client training sessions and product demonstrations.
• Experience working in fintech, banking technology or enterprise digital solutions environments will be desirable.