Phone Repairs Technician at M-KOPA Solar

JOB PURPOSE:Troubleshooting and repair of M-kopa related Phone Faults

KEY JOB FUNCTIONS (Main activities undertaken by the jobholder and reflective of the most important features of the job):

• Examine Cellphone unit and observe operation until an initial suspicion is developed to open the unit and perform further checks using electronic hand tools and testers
• Determine parts to be replaced and provide cost estimates to the clients prior to starting any work
• Update client on the progress of troubleshooting and append initial cost estimates when necessary
• Observe regular work schedules to achieve optimum work productivity
• Attend training courses on new developments in cellular telephony and technologies
• Maintain high level of cleanliness at the service workstation
• Check and ascertain that the components such as sim cards data cards and memory cards suit the model of phone
• Eliminate errors of persistent failure of locking hanging and slowing of the mobile phones
• Software compatibility checks
• Check and maintain that pertinent repair and testing tools and appliances are in proper working condition.