PR & Communication Associate at Britam

Job Purpose:

Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media

Key responsibilities

• Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries;
• Develop guidelines and standards for producing communications content and ensure its being followed;
• Participate in developing and delivering training staff on media and communications skills;
• Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company;
• Generate high-quality content for use by the partnerships team for marketing purposes;
• Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department;
• Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company;
• Provide digital engagement communication and leadership; 
• Editing publications including newsletters, annual reports and speeches

Knowledge, experience and qualifications required

• Bachelor’s degree in Marketing, Communication, Commerce or a related field
• 4-6 years’ experience in a similar position
• Experience in the marketing and corporate affairs industry will be an added advantage