Job Openings at Britam

Job Purpose:

• Reporting to the Strategy & Investor Relations Director the role holder will be responsible for spearheading management of the company’s image and reputation through strategic corporate communication, establishing and managing strategic public relations plans and plays a role in protecting and enhancing the department/company’s public reputation and ensures the quality and integrity of messages presented in corporate publications.
• The role holder will also be responsible for developing, maintaining and implementing Britam corporate brand strategy, architecture, guidelines and the communications strategy and ensure consistent alignment of all the company's product, corporate communication and customer touchpoints to the brand guidelines.
• Role holder will be required to manage relationships with Brand and PR agencies and handle all media related queries to protect and maintain a good brand image to existing and potential customers.

Key responsibilities

• Developing and implementing internal and external communication strategies for the company aligned to the mission and business goals of Britam;
• Initiate and manage the PR and Communication budget with clear targets on Return On Investment;
• Managing PR, Communication, and reputation management for the company in potential or full crisis situations to ensure brand equity is not affected;
• Media liaison role, responding to enquiries from media, organizations, and the public on general and specific issues affecting the company and collaborative initiatives including publication of media releases;
• Researching, writing and distributing press releases to targeted media aimed at enhancing the corporate brand of the company;
• Proactive media engagement, including pitching stories to media to enhance the corporate reputation of the company;
• Preparing and supervising production of promotional videos, documentaries, photographs, films and multimedia programs;
• Manage content for the company’s internet and intranet platforms;
• Regular engagement with Britam stakeholders i.e. segment leaders, to source for potential information to be communicated;
• Drafting speeches, speaking notes, and backgrounders for Senior Executives;
• Formulating communication policies and procedures to guide the development, approval, sharing and custody of company information;
• Work with Britam media monitoring agencies to enable them to deliver as per their mandate;
• Contribute to monitoring competitor trade and activities and proposing counter activities for major threats;
• Work closely with Marketing to ensure all marketing materials adhere to brand and communications strategy and policy;
• Providing strategic input and direction for the brand, developing style guides, templates, and other materials, and advising internal and external stakeholders on issues relevant to the brand;

Knowledge, experience and qualifications required

• Relevant Bachelor’s Degree; MBA is an added advantage.
• Professional communication qualification e.g. IPR/PRSK or equivalent.
• 7-10 years’ experience in a similar position; 4-5 of which should be in a managerial capacity in a busy environment. Commercial and general management experience in a company of approximately similar size.

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Job Purpose:

Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media

Key responsibilities

• Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries;
• Develop guidelines and standards for producing communications content and ensure its being followed;
• Participate in developing and delivering training staff on media and communications skills;
• Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company;
• Generate high-quality content for use by the partnerships team for marketing purposes;
• Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department;
• Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company;
• Provide digital engagement communication and leadership; 
• Editing publications including newsletters, annual reports and speeches

Knowledge, experience and qualifications required

• Bachelor’s degree in Marketing, Communication, Commerce or a related field
• 4-6 years’ experience in a similar position
• Experience in the marketing and corporate affairs industry will be an added advantage

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Job purpose

To role holder will  drive the implementation of the strategic plan by coordinating strategic initiatives, prepares strategy analysis and update reports across the segments 

Key responsibilities

• Work with the  in translating the Strategy into a strategy map, KPIs and initiatives;
• Works with key stakeholders to ensure effective cascading and communication of the strategy to the rest of the organization;
• Collects, analyses and tracks key business performance data across key performance indicators and highlights strategic issues;
• Conducts regular strategy review meetings with key stakeholders within the Segments t to discuss the segment performance against the strategy and ensures that key strategic decisions are taken in a timely manner;
• Follow-up and coordinate to ensure decisions made in performance and strategy review meetings are executed by the respective owners;
• Supports ongoing strategy implementation and monitoring by ensuring timely collection, compilation, analysis, and reporting of data on key initiatives and suggests corrective action where required;
• Provides industry trends and competitor benchmarking and identification of best practice and innovation both locally, regionally and globally as well as assess the viability of new initiatives or projects;
• Work to facilitate change in the organization by supporting change management activities and providing training to staff on effective strategy development and execution processes;
• Monitors and reports on key strategic risks on a periodic basis, follows-up defined risk mitigation and prevention plans, and coordinates with Risk and Compliance Department;

Knowledge, experience and qualifications required

• Bachelor's degree in a business related field
• 3 to 4 years’ experience in in business planning and strategic analysis implementation
• Strong strategic analysis skills using all of the following various methods such as; 
• PESTEL/STEEP analysis 
• SWOT analysis 
• Porter’s Five Forces Framework
• Ansoff Matrix 
• Value Chain Analysis 
• Excellent financial modelling and analysis skills including:
• Scenario Planning and Forecasting
• Sensitivity Analysis and Logical framework analysis  
• Cost-benefit analysis 

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Job Purpose:

Responsible for development and execution of externally focused engagement strategies on public policy, regulations, legislation, and commercial matters impacting Britam, its sustainability, and reputation.

The job holder will also be responsible for scanning the external environment for current and future legislative, regulatory and reputation risks that may affect Britam, develop policy positions, strategies and implement campaigns.

Key responsibilities

• Develop a regulatory and Corporate Affairs strategy and policy.
• Work to shape the external environment to ensure success of Britam’s Strategy 
• Work with external industry associations as required to proactively adapt regulatory strategies and influence the required changes
• Implement public policy campaign plans in line with agreed company priorities and business objectives including lobbying appropriate stakeholders.
• Ensure that high standards exist to promote good internal and external communications, strong media relations, as well as maximising marketing opportunities to promote the Council and take up its services.
• Acts as corporate spokesperson and responds to members of the media in a timely manner; composes and distributes press releases as needed.
• Developing and implementing appropriate Corporate Affairs strategies, programs, and policies for all stakeholders to achieve positive image and brand
• Developing and implementing crisis management strategies to alleviate crisis situations and maintain positive reputation.
• Provide a wide range of critical support including the preparation of strategic financial and corporate communication

Knowledge, experience and qualifications required

• Bachelor’s Degree in Finance, Communication, Marketing, Public Relations, business, social science or related fields; 
• Master’s degree in MBA/Finance or related field will be an added advantage
• 7-10 years’ experience in a similar position; 4-5 of which should be in a Senior managerial capacity in a busy environment. Commercial and general management experience in a company of approximately similar size. 
• Project management and programme management (management of multiple projects).
•  Significant experience in stakeholder management and working with various teams to ensure segment strategies are achieved. 
• Monitoring and evaluation-sound experience and knowledge in establishing monitoring frameworks and mechanisms for monitoring strategic realisation and outputs