Process Associate at Fanisi HR Solutions

The suitable candidate:

• Thinks about building systems
• Is able to see connections between tasks
• Is process-oriented and is interested in quality and quality assurance
• Is able to capture and document lessons learned from client projects and use that 
• learning to improve future projects.

Key Duties and Responsibilities

• Prepare and submit client work based on agreed deliverables.
• Develop and follow up on client proposals.
• Draft and review client contracts
• Plan and execute Top Tier programs such as training, client meetings, etc.
• Develop content on process improvement
• Collaborate with social media and marketing partners to share content 
• Be a natural critic of Top Tier’s processes and programs.
• Effectively communicate internally and with the client on progress being made.
• Manage company correspondence and set up meetings and appointments

Required Specifications

• At least 3 years of related work experience
• A minimum of a degree in a related field
• Process management experience is an added advantage
• Analytical and pays attention to detail
• Ability to work collaboratively with others
• Ability to manage different projects/stakeholders/interests
• A self-starter with the ability to work independently and to follow tasks through to completion
• Ability to use MS Office tools, particularly MS Excel, MS Word and PowerPoint
• Listening and critical thinking skills